Bia Swingos
Columbus,OH
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
2
2
years of professional experience
Work History
Server Administrator
Ken Wilson
Westlake, OH
09.2023 - 07.2024
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
Team Member
Tropical Smoothie Cafe
Avon, OH
05.2022 - 07.2023
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Assisted customers with product selection and ordering process.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
- Promoted products through effective merchandising techniques.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
- Prepared reports on sales activities, customer feedback, and inventory status.
- Attended staff meetings to stay updated on company policies and procedures.
- Participated in training sessions for new employees when needed.
Education
High School Diploma -
Avon High School
Avon, OH05-2024
Skills
- Server monitoring
- Active Directory knowledge
- Food inspection
- Table resetting
- Hostess support
- Liquor, wine, and food servic
- Liquor, wine, and food service
- Check payment processing
- Server training
- Item promotion
- Menu presentation
- Take-out service
- Dining area maintenance
Affiliations
- Very involved in my community
- Involved in church
- Very into health and fitness
Accomplishments
- Graduated with an Honors Diploma
Languages
free
Limited
Timeline
Server Administrator
Ken Wilson
09.2023 - 07.2024
Team Member
Tropical Smoothie Cafe
05.2022 - 07.2023
High School Diploma -
Avon High School
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