Bi Bia

Serve as a subject matter expert on credit risk, advising management on potential risks and ensuring conformity with risk appetite, credit culture, and policies.
Develop and implement credit policies and procedures, ensuring alignment with regulatory requirements and business objectives.
Lead cross-functional projects aimed at improving credit risk management processes and enhancing efficiency.
Conduct in-depth analysis of credit data and trends to identify emerging risks and opportunities for improvement.
Collaborate with business partners to streamline operations and simplify policies, driving efficient results.
Take ownership of projects from inception to completion, ensuring timely and thorough delivery of results.
Prepare and deliver executive-level presentations and communications on credit risk-related matters.

• Assessed credit risk and analyzed financial statements.
• Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
• Analyzed credit scores to determine borrowers' creditworthiness.
• Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
• Ensured compliance with internal policies and regulatory requirements through diligent documentation of all credit decisions.

• Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
• Analyzed financial records to verify accuracy of tax returns.
• Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
• Increased client satisfaction by providing accurate and timely tax preparation services.