Biagio Scalissi
Madison,WI
Summary
Hardworking and adaptable professional with experience in leadership roles and customer service. Skilled at managing high-paced restaurant operations, handling customer interactions, and ensuring smooth front-of-house and delivery workflows. A natural problem-solver with a strong work ethic who is always focused on getting the job done right. Looking to apply my skills in a competitive environment.
Overview
3
3
years of professional experience
Work History
Shift Lead
Salvatore's Tomato Pies
Monona, WI
07.2024 - Current
- Supervise staff to maintain efficiency and excellent customer service.
- Step in to deliver orders when needed.
- Handle customer concerns, resolve conflicts, and ensure smooth restaurant operations.
- Train new employees to uphold company standards.
- Manage cash handling, register operations, and opening/closing responsibilities and reports.
Phone/Counter/Host
Salvatore's Tomato Pies
Monona, WI
06.2022 - Current
- Provide customer service by greeting guests, managing reservations, and ensuring a welcoming dining experience.
- Manage takeout and delivery orders, ensuring timely pickups.
- Take a high-volume of phone orders.
Education
High School Diploma -
Monona Grove High School
Madison, WI06-2024
Skills
- Workout Planning/Instruction
- Extensive History in Multiple Sports
- Musically Versed
- Computer and Technology Skills
- Customer Service
- Supervision
Accomplishments/Extracurricular Activities
- National Honor Society
- High Honor Roll Throughout High School
- Orchestra Member
- Football
- Strength and Conditioning
Affiliations
- Master of Ceremonies for the Saint Dominic Savio Altar Serving Guild
- Member of the Italian Workmen's Club
Timeline
Shift Lead
Salvatore's Tomato Pies
07.2024 - Current
Phone/Counter/Host
Salvatore's Tomato Pies
06.2022 - Current
High School Diploma -
Monona Grove High School
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