Biana Gallo
Summary
- Reliable, hard-working, enthusiastic and motivated individual with strong organisational skills.
- Reputation for punctuality and a willingness to learn new things.
- Strong interpersonal and communication skills.
- Focused on customer service and efficiency.
Overview
2
2
years of professional experience
Work history
Food and beverage assistant
Mitie
London
02.2025 - Current
- Resolved customer complaints efficiently, fostering positive relations and repeat business.
- Adapted quickly to changing schedules ensuring consistent performance.
- Maintained cleanliness in dining area which contributed to a pleasant atmosphere.
- Checked food quality before serving safeguarding diner's experiences.
Babysitter
Privately employed
London
09.2023 - Current
- Developed strong time-management and responsibility skills.
- Developed positive, trusting relationships with parents and children.
- Maintained clean, safe play environments, ensuring first-class child safety, security and wellbeing.
Work experience: Primary school teaching assistant
St Boniface RC Primary School
London
01.2023 - 01.2023
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Helped teachers with lesson plan development, class preparation and student mentoring.
- Identified signs of distress in students, resolving behavioural and emotional issues.
Education
GCSEs -
St Philomena's Catholic High School For Girls
London 09.2017 - 06/2022
A-Levels -
St Philomena's Catholic High School For Girls
London 09.2022 - 06/2024
Skills
- Problem-solving
- Communication skills
- Leadership
- Multilingual
- Customer Service
Languages
English
Native
Italian
Native
Spanish
Fluent
Affiliations
- Music, Travelling and Reading
Timeline
Food and beverage assistant
Mitie
02.2025 - Current
Babysitter
Privately employed
09.2023 - Current
Work experience: Primary school teaching assistant
St Boniface RC Primary School
01.2023 - 01.2023
A-Levels -
St Philomena's Catholic High School For Girls
09.2022 - 06/2024
GCSEs -
St Philomena's Catholic High School For Girls
09.2017 - 06/2022
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