Bianca A. Dominguez
Glendale,AZ
Summary
Results-driven professional with supervisory experience in the cannabis industry and a solid foundation in retail, warehouse, and call center operations. Four years in call center and collections roles, complemented by nearly five years in retail, enhanced customer service, communication, and problem-solving skills. Known for quickly mastering new processes, thriving in fast-paced environments, and fostering strong relationships with customers and colleagues.
Overview
11
11
years of professional experience
Work History
Warehouse Associate
Coca-Cola
Glendale, AZ
08.2025 - Current
- Achieved highest number of touched cases among builders in Q1 2026, earning 'Top Builder' belt.
- Safely and efficiently picked customers' orders in a fast paced warehouse.
- Maintained high order accuracy while meeting daily productivity and performance goals.
- Built and wrapped stable pallets of beverage products accurately, ensuring compliance with customer orders and company standards.
- Daily operated warehouse equipment such as an electric pallet rider, and forklift.
- Lifted and moved beverage cases weighing 50 pounds or more throughout shift, maintaining physical stamina and efficiency.
Warehouse Associate
Stitch Fix Inc.
11.2024 - Current
- I work in the “receiving department” where I successfully bin 4000+ pieces of clothes per shift as well as keeping things organized.
- Ensuring there is a clean workplace for me to be successful during my shift
- Tons of walking and lifting. Keeps me active and motivated.
- Fast paced environment with a goal to reach every day.
Team Lead, Sales Associate
Sol Flower – Copperstate Farms
03.2020 - 01.2025
- When being a supervisor/ team lead in retail - I handle cash flow which would entail receiving, counting, verifying, and organizing physical currency.
- At the end of every shift as a team lead, I make sure everything is closed out properly and I have accuracy on currency for the day and everything is documented and updated.
- Overall being a Team Lead, I make sure I'm being supportive for the team, sufficient and organized with my work and having the ability to resolve any customer disputes.
- Ensuring all the Daily deals are accurate, turned on and ready to go for the team.
- Making sure the retail floor is stocked with product and everyday essentials such as receipt paper, stickers for product, bags etc.
- Being a sales associate the tasks I perform on the sales floor are making sure I remain having a consistent flow with assisting patients/ customers during my shifts.
- While being a sales associate I also maintain having an organized, sanitized - clean work environment for me and my fellow coworkers.
- I also keep up with side work tasks such as, cleaning restroom, breakroom, and taking out trash at the end of every shift.
Account Receivable Associate
Convergent Outsourcing Inc.
08.2015 - 03.2019
- Achieved top collector status in my department for four consecutive years by consistently exceeding collection targets.
- Collected on past due delinquent accounts for multiple clients such as Sprint, T-Mobile, Verizon and Comcast.
- Contacted consumers to either pay off debt in full or secure a payment plan to get consumer on right track.
- Updated account notes and logged contact attempts for accuracy.
- I followed compliance regulations, federal and state laws, as well as company policies.
Education
High School -
Glendale High School
Skills
- Attention to detail
- Time management
- Adaptability
- Active listening
- Conflict resolution
- Self-motivation
Timeline
Warehouse Associate
Coca-Cola
08.2025 - Current
Warehouse Associate
Stitch Fix Inc.
11.2024 - Current
Team Lead, Sales Associate
Sol Flower – Copperstate Farms
03.2020 - 01.2025
Account Receivable Associate
Convergent Outsourcing Inc.
08.2015 - 03.2019
High School -
Glendale High School