Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bianca Alvarez

Rosenberg

Summary

Driven and bilingual professional with a proven track record in customer service and office administration. At Robert M. Beren Academy, excelled in enhancing campus safety and streamlining applicant processes, while at Kohl’s, significantly boosted sales through expert jewelry consultations. Skilled in data entry and proficient in Microsoft Office suite, demonstrating a strong blend of interpersonal and technical abilities.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Robert M. Beren Academy
09.2022 - Current
  • Answer multi-line phone system, delivering messages to staff and greeting visitors.
  • Deliver excellent customer service, addressing concerns effectively, and building strong relationships.
  • Guide new applicants to the process of applying along with adhering our policies and procedures that must be met before working.
  • Work with our online system to ensure every child is accounted for.
  • Assist our principals.
  • Work with security to ensure the safety for our campus.

Jewelry Consultant

Kohl’s
08.2014 - 11.2016
  • Handled customer inquiries professionally, resolving issues promptly to uphold the brand''s reputation for outstanding service quality.
  • Boosted sales revenue through effective upselling techniques and in-depth product knowledge.
  • Assisted clients with selecting the perfect jewelry pieces for special occasions, such as weddings and anniversaries.

Education

Associates - Nursing

Houston Community College
Stafford, TX

Skills

Customer Service

Data Entry

Computer Skills

Office Administration

Proficient in Word, Excel, etc

Bi-lingual

Languages

Spanish
Full Professional

Timeline

Administrative Assistant

Robert M. Beren Academy
09.2022 - Current

Jewelry Consultant

Kohl’s
08.2014 - 11.2016

Associates - Nursing

Houston Community College

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Bianca Alvarez