BIANCA ALVAREZ
Mesquite,Tx
Summary
Dynamic professional with extensive experience in project management and team collaboration at Yumlish. Proven track record of enhancing operational efficiency and achieving on-time project delivery. Skilled in data analysis and training coordination, fostering a culture of continuous improvement and staff development. Committed to driving results and optimizing program performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head Lifeguard / Pool Supervisor
City of Mesquite
01.2024 - 08.2025
- Oversaw daily pool operations, ensuring safety protocols were met, which led to a 30% reduction in incident reports.
- Maintained accurate records of pool usage and staffing schedules, enhancing resource allocation and improving staff efficiency.
- Trained and mentored staff on customer service best practices, fostering a welcoming environment that boosted patron satisfaction.
- Enhanced pool safety measures, leading to a significant decrease in accidents and an improved perception of facility safety.
- Implemented a new scheduling system for staff, optimizing workforce management and ensuring adequate coverage during peak hours.
- Facilitated regular team meetings to address operational challenges, fostering a culture of open communication that improved team dynamics.
DPP Program - Project/ Program Coordinator
Yumlish
04.2025 - 07.2025
- Orchestrated project timelines and deliverables, ensuring alignment with stakeholder expectations and achieving on-time completion.
- Fostered communication between teams to streamline project workflows, resulting in improved efficiency and enhanced team cohesion.
- Implemented a new project tracking system, facilitating real-time updates and measurable improvements in project visibility.
- Analyzed project performance metrics to identify areas for improvement, leading to noticeable gains in resource allocation.
- Provided guidance and mentorship to junior team members, cultivating a supportive environment that encouraged professional development.
- Streamlined project workflows to enhance team collaboration, driving on-time project delivery and significantly boosting overall productivity.
Hospice Volunteer
Choice Health at Home
09.2024 - 12.2024
- Engage dementia patients through reading sessions, enhancing cognitive engagement.
- Fostered meaningful connections with dementia patients through engaging activities, enhancing their emotional well-being and quality of life.
- Coordinated patient walks and recreational activities, promoting physical health and encouraging social interaction among residents.
- Assisted the activity director in organizing monthly calendars, ensuring a diverse range of engaging programs for residents.
- Worked closely with team members to provide comprehensive support for patients, improving overall care and satisfaction.
- Maintained accurate records of patient interactions and activities, contributing to a structured and informed care environment.
- Coordinated with healthcare teams to design tailored programs for dementia patients, enhancing engagement and fostering a supportive community.
Lifeguard
City of Mesquite
06.2022 - 08.2023
- Engage with patrons ensuring safety and satisfaction
- Perform rescues and administer first aid as needed
- Maintain cleanliness and organization of the facility
- Participate in and complete ongoing training sessions
- Set up and manage facility equipment and communication
- Provided attentive supervision to patrons, ensuring safety and fostering a welcoming environment for all visitors.
- Executed regular facility cleaning protocols, contributing to a hygienic environment and enhancing overall patron experience.
- Participated in weekly staff training, improving team communication and preparedness for emergency situations.
- Responded effectively to patron inquiries, enhancing guest relations and ensuring timely assistance for all concerns.
Student Athletic Trainer
Horn High School
08.2019 - 06.2022
- Apply protective or injury-preventive devices like tape and braces.
- Recognize and evaluate athletic injuries and illnesses.
- Develop and implement injury prevention programs.
- Assist with the development of emergency action plans.
- Develop and implement rehabilitation programs for injured athletes.
- Assist with therapeutic exercises and treatments for injuries.
- Educate athletes on proper techniques and safety measures.
Clinical Rotations (PCT Certification)
Dallas Regional Medical Center
01.2021 - 04.2022
- Monitor vital signs (blood pressure, temperature, pulse, respiration)
- Assist with patient hygiene (bathing, dressing, grooming)
- Provide emotional support and companionship
- Transport patients to and from appointments, tests, and procedures
- Administer medications and treatments as directed by RNs
- Perform basic wound care and dressing changes
- Prepare and administer meals and snacks
- Clean and maintain medical equipment and supplies
Education
Masters - Healthcare Administration
University of Texas At Arlington
Arlington, TX08-2027
Bachelor of Science - Public Health
Texas A&M University Commerce
Commerce, TX12-2024
High School -
Horn High School
Mesquite06.2022
Skills
- Project management
- Team collaboration
- Customer service
- Data analysis
- Patient care
- Event coordination
- Time management
- Communication skills
- Safety protocols
- Human resources
- Training coordination
- Program management
- Project coordination
- Program optimization
- Staff development
- Scheduling proficiency
- Team oversight
- Community building
- Facility management
- Program improvements
- Problem-solving abilities
- Analytical skills
- Written communication
- Excellent communication
Awards And Acknowledgements
- Academic All-State for Athletic Training, 2022
- All State Honors for GPA (Athletic Training), 2022
- Order of Omega (having above Greek average GPA, above 3.0), 2023-2024
- Dean's List Texas A&M University Commerce, Fall 2024
Certification
- PCT Certification
- CPR/ Lifeguarding Certification
Other Job Experience
- Lifeguard, City of Mesquite, 06/01/22, 08/01/23, Engage with patrons ensuring safety and satisfaction., Perform rescues and administer first aid as needed., Maintain cleanliness and organization of the facility., Participate in and complete ongoing training sessions., Set up and manage facility equipment and communication., Provided attentive supervision to patrons, ensuring safety and fostering a welcoming environment for all visitors., Executed regular facility cleaning protocols, contributing to a hygienic environment and enhancing overall patron experience., Participated in weekly staff training, improving team communication and preparedness for emergency situations., Responded effectively to patron inquiries, enhancing guest relations and ensuring timely assistance for all concerns.
- Head Lifeguard / Pool Supervisor, City of Mesquite, 01/01/24, 08/01/25, Oversaw daily pool operations, ensuring safety protocols were met, which led to a 30% reduction in incident reports., Maintained accurate records of pool usage and staffing schedules, enhancing resource allocation and improving staff efficiency., Trained and mentored staff on customer service best practices, fostering a welcoming environment that boosted patron satisfaction., Enhanced pool safety measures, leading to a significant decrease in accidents and an improved perception of facility safety., Implemented a new scheduling system for staff, optimizing workforce management and ensuring adequate coverage during peak hours., Facilitated regular team meetings to address operational challenges, fostering a culture of open communication that improved team dynamics.
Coursework
- Healthcare Economics
- Anatomy & Physiology I & II
- Chemistry
- Microbiology
- Biology
- Healthcare Information Systems
- Environmental Health
- Nutrition
- Nutrition for health majors
- Lifespan development
- Preventative care of athletic injuries
- Intro to personal and community health
- Social justice health
- Medical terminology
- Healthcare administration I
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
DPP Program - Project/ Program Coordinator
Yumlish
04.2025 - 07.2025
Hospice Volunteer
Choice Health at Home
09.2024 - 12.2024
Head Lifeguard / Pool Supervisor
City of Mesquite
01.2024 - 08.2025
Lifeguard
City of Mesquite
06.2022 - 08.2023
Clinical Rotations (PCT Certification)
Dallas Regional Medical Center
01.2021 - 04.2022
Student Athletic Trainer
Horn High School
08.2019 - 06.2022
Masters - Healthcare Administration
University of Texas At Arlington
Bachelor of Science - Public Health
Texas A&M University Commerce
High School -
Horn High School
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