Bianca Araiza
Phoenix,AZ
Summary
Sales professional with proven success in exceeding targets and building strong client relationships. Specializes in tailoring sales strategies to align with client profiles, enhancing engagement and trust. Adept at identifying clients' needs and demonstrating product value. Expertise in customer relationship management, strategic sales planning, and persuasive communication. Recognized for high productivity, effective negotiation skills, and adaptability in dynamic environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Plant Health Care Technician
The Bartlett Tree Experts
Mesa, AZ
08.2024 - 07.2025
- Prepared and applied fertilizers and diverse pesticides safely and efficiently.
- Monitored treatment effectiveness through follow-up inspections and adjustments as necessary.
- Trained new technicians on safety protocols, equipment usage, and pest identification methods.
- Recorded and submitted legal pest management documents.
- Effectively operated company Isuzu equipped with 700-gallon tank and 300-foot hose.
- Adhered to company policies and procedures related to safety and security standards.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety.
- Maintained accurate logs of driving mileage and vehicle maintenance.
- Trained new drivers on route navigation and safety practices.
Personal Trainer
Self-employed
Phoenix, AZ
10.2022 - 12.2024
- Designed personalized fitness programs for diverse client needs and goals.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Monitored client progress and adjusted programs for optimal results and engagement.
- Maintained records of client's performance data such as weight loss, muscle gain.
- Researched new training methods, trends, and equipment to stay up-to-date on industry standards.
- Developed meal prep plans to support clients' nutritional requirements and preferences.
- Provided nutritional guidance for overall health and wellness while customizing dietary restrictions and preferences.
- Explained principles of nutrition including basic dietary guidelines to help optimize results.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Lead Generator
Tree Pros
Phoenix, AZ
02.2023 - 07.2023
- Generated leads through targeted outreach and relationship building with potential clients.
- Implemented strategies to increase lead conversion rate and maximize revenue opportunities.
- Coordinated with sales team to ensure smooth transition of qualified leads for follow-up.
- Analyzed customer needs and recommended appropriate products and services.
- Managed client databases using CRM software to track interactions and follow-ups.
- Participated in networking events to establish connections within the landscaping industry.
Sales & Nursery Professional
Moon Valley Nursery
Phoenix, AZ
02.2019 - 11.2022
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Maintained relationships with existing customers to encourage repeat and additional sales.
- Customized landscapes with site specific flora aligned with clients' goals.
- Inspected trees for signs of disease or pest infestations regularly.
- Educated clients on proper plant health care practices and seasonal needs.
- Utilized CRM software to track sales activities and maintain accurate client records efficiently.
Claims Associate
State Farm
Phoenix, AZ
08.2017 - 02.2019
- Processed claims using internal software systems efficiently.
- Reviewed insurance policies to determine coverage and eligibility for claims processing.
- Implemented emotional intelligence strategies to assist frustrated customers effectively.
- Led weekly team meetings, resulting in 20% increase in team productivity.
Physical Trainer
The Camp Transformation Center
Gilbert, AZ
09.2016 - 02.2019
- Developed group fitness programs for diverse client needs.
- Educated clients on nutrition and healthy lifestyle choices.
- Guided clients through workouts to ensure proper form and technique.
- Encouraged clients during workouts to help them stay motivated and reach desired outcomes.
- Collaborated with team members to enhance training strategies and approaches.
Tutor and Resident Assistant
Trio Upward Bound
Tempe, AZ
06.2013 - 08.2016
- Developed personalized lesson plans for diverse student needs and learning styles.
- Facilitated group tutoring sessions to enhance collaborative learning among students.
- Mentored students in time management and study skills to improve academic performance.
- Facilitated resident check-ins and orientation activities for new students.
- Coordinated community events to promote engagement among residents.
- Mediated conflicts between residents to maintain a positive living environment.
Education
Bachelor of Science - Psychology & Family And Human Development
Arizona State University
Tempe, AZ12.2017
Skills
- Adaptability
- Emotional intelligence
- Problem solving
- Organizational skills
- Client needs assessment
- Effective communication
- Customer relationship management
Accomplishments
- Moon Valley Million Dollar Club
- MVP Top 5 Salesman
- State Farm's Phoenix Finest
- Certified Personal Trainer
- Licensed Pesticide Applicator
- CPR/AED Certified
Language & Interests
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Certification
- Brazilian Jiu-Jitsu
- Camping & nature activities
- Physical fitness
- Personal development
- Cuddling dogs
Timeline
Plant Health Care Technician
The Bartlett Tree Experts
08.2024 - 07.2025
Lead Generator
Tree Pros
02.2023 - 07.2023
Personal Trainer
Self-employed
10.2022 - 12.2024
Sales & Nursery Professional
Moon Valley Nursery
02.2019 - 11.2022
Claims Associate
State Farm
08.2017 - 02.2019
Physical Trainer
The Camp Transformation Center
09.2016 - 02.2019
Tutor and Resident Assistant
Trio Upward Bound
06.2013 - 08.2016
Bachelor of Science - Psychology & Family And Human Development
Arizona State University
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