Hi, I’m
Bianca Aranda
Highland,CA
Summary
Intermediate-level associate with a strong work ethic and adaptability, focused on enhancing sales and production. Proven ability to master new skills quickly and work effectively without supervision. Experienced in customer service, multitasking, and time management, dedicated to delivering positive customer experiences. Organized and motivated, seeking opportunities to contribute to company growth while further developing professional skills.
Overview
4
years of professional experience
Work History
Maritime Documentation CenterChino Hills
Documentation Processor
08.2021 - 12.2021
Job overview
- Managed and submitted boating applications to U.S. Coast Guard and Transport Canada.
- Reviewed documents such as bills of sale and government-issued identifications for accuracy.
- Responded to over seventy emails daily, updating Excel sheet with submitted applications.
- Coordinated client communications regarding document requirements and status updates.
- Processed maritime documentation for vessel registration and title transfers efficiently.
- Ensured compliance with maritime regulations by reviewing legal documents thoroughly.
- Assisted clients in accurately completing forms for maritime services and filings.
- Collaborated with team members to enhance workflow processes and efficiency.
LKQ Pick Your PartSan Bernardino
Accounting Coordinator Assist./Dispatcher/Cashier
07.2018 - 05.2021
Job overview
- Managed money drops and verified deposits to ensure accurate financial records.
- Processed shipping and billing of invoices for timely transaction completion.
- Assisted with vehicle purchases to facilitate seamless acquisition processes.
- Identified car parts and managed cash transactions as a cashier.
- Provided exceptional customer service by addressing inquiries and responding to phone calls.
- Maintained vehicle inventory through diligent tracking and documentation.
- Verified checks and organized paperwork for all vehicle purchases.
- Coordinated communications by managing company emails and tow account documentation.
TillysRedlands
Sales Floor Associate/Cashier
11.2017 - 07.2018
Job overview
- Sales floor associates consisted of customer service to people of all ages, folding clothes, and recovering shoes along with other accessories, managing fitting rooms and being a cashier.
- Operated cash register efficiently during peak hours and processed transactions accurately.
- Assisted customers with product selection and provided personalized recommendations.
- Collaborated with team members to ensure smooth store operations and customer satisfaction.
- Resolved customer inquiries and complaints professionally to enhance shopping experience.
- Enforced store policies regarding returns, exchanges, and payment methods consistently.
- Assisted customers with locating desired items in store.
- Processed returns and exchanges promptly according to company policy.
- Operated cash register, processed payments and handled returns and exchanges efficiently.
Skills
- Bilingual in English and Spanish
- Listening and communication
- Adaptability and prioritization
- Problem solving
- Group facilitation
- Organization skills
- Focus and attention
- Computer proficiency
- Document review
- Email communication
- Process improvement
- Customer service excellence
- Detail orientation
- Data entry expertise
References
Available upon request
Timeline
Documentation Processor
Maritime Documentation Center
08.2021 - 12.2021
Accounting Coordinator Assist./Dispatcher/Cashier
LKQ Pick Your Part
07.2018 - 05.2021
Sales Floor Associate/Cashier
Tillys
11.2017 - 07.2018