Bianca Bloom
Stevenson Ranch,CA
Summary
Dedicated data entry professional with strong organizational, technical, and analytical skills. Recognized for maintaining superior data accuracy while using independent judgment. Organized Secretary with broad experience in administrative support roles. Strengths include task prioritization, record maintenance, and planning of meetings or events. Demonstrated ability to contribute to team efforts while coordinating office management activities. Proven impact in previous positions through improved workflow efficiency and effective communication.
Overview
18
18
years of professional experience
Work History
Secretary/Bookkeeper
MB GENERAL CONTRACTING INC
Stevenson Ranch
07.2018 - Current
- Processed payroll information on a weekly basis.
- Review billing statements for accuracy prior to submitting them for payment processing.
- Answer incoming phone calls, responded to inquiries and transferred calls as needed.
- Process invoices for payment; tracked payments received from vendors and clients.
- Review invoices for accuracy before submitting them for payment processing.
Universal Banker
USBankLocations
Lancaster, California
07.2008 - 05.2017
- Supported the implementation of new systems related to banking operations.
- Processed deposits, withdrawals, loan payments and other financial transactions.
- Answered telephone inquiries regarding account balances, fees or general information.
- Researched account discrepancies or errors identified during audits or reviews.
- Educated customers about the features of different types of bank accounts available.
- Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
- Identified opportunities for cross-selling additional products and services.
- Provided customer service support throughout the entire process from application through closing.
Member Service Representative
Schools First Credit Union
Lancaster, California
07.2007 - 07.2008
- Ensured compliance with applicable laws and regulations related to banking operations.
- Assisted with the opening of new accounts and processed account maintenance requests.
- Followed up with customers after their interaction with the organization's services.
- Performed cash handling duties such as deposits and withdrawals for members' accounts.
- Responded promptly to emails from members seeking assistance.
- Greeted customers in a friendly and professional manner.
- Answered incoming calls regarding membership benefits and services.
Education
High School Diploma -
Quartz Hill High School
Quartz Hill, CA06-2006
Skills
- Customer service
- Attention to detail
- Data Processing
- Organization
- Goal oriented
- Self motivation
References
References available upon request.
Timeline
Secretary/Bookkeeper
MB GENERAL CONTRACTING INC
07.2018 - Current
Universal Banker
USBankLocations
07.2008 - 05.2017
Member Service Representative
Schools First Credit Union
07.2007 - 07.2008
High School Diploma -
Quartz Hill High School
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