Bianca Bandhaya
Pleasant View,Tn
Summary
Offering strong leadership qualities and eagerness to learn and grow in program management. Contributes analytical mindset and ability to quickly grasp project management methodologies. Ready to use and develop problem-solving and communication skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Reading Program Director/Certified Teacher Assistant
Metro Nashville Public Schools
08.2018 - Current
- Current position - Interpreter/Parent outreach
- 6 years of Office management experience
- Optimized resource allocation through careful tracking of equipment usage and maintenance needs.
- Spearheaded development of comprehensive program strategies, enhancing overall program effectiveness.
- Improved communication between departments by creating a centralized database for sharing information.
- Collaborated with department managers to facilitate cross-functional projects efficiently.
Academic Administrative Assistant, Spanish Interpreter
A.C. E Curriculum Corporate Company
01.2017 - 05.2019
- Office management duties
- Coordinated schedules and meetings for maintaining efficient office operations.
- Prepared and organized documents to ensure easy access and retrieval.
- Improved office communication by managing email correspondence effectively.
- Assisted team members with administrative tasks to support daily business functions.
- Enhanced efficiency with streamlined filing systems.
Certified Behaviorist
Los Angeles Unified School District
01.2006 - 01.2017
- Facilitated social skills groups, improving clients'' communication and interpersonal abilities.
- Developed individualized behavior plans for clients, resulting in increased adaptive skills and reduced maladaptive behaviors.
- Implemented crisis prevention strategies, reducing instances of aggressive or self-injurious behaviors among clients.
- Developed strong rapport with clients, establishing trust and promoting engagement in therapeutic activities.
- Improved client behavioral outcomes by implementing evidence-based interventions and strategies.
Property Manager
Maywood Properties
01.2014 - 01.2016
- Finance Trustee
- Property maintenance
- Assisted property manager with orders for the property
- In charge of all complaints from tenants
Sales Associate
Anthropology
01.2015 - 01.2016
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Loan Officer
Bank of the West
01.2001 - 01.2003
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
Collection Specialist
BANK OF AMERICA
01.1997 - 01.2003
- Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Education
High School Diploma -
Harvest Christian Academy
Los Angeles05-1996
Associate of Arts - Business Administration
Pasenda Community College
Pasadena, CA06-2009
Skills
- Program management
- Team leadership
- Strategic planning
- Computer skills
- microsoft Word
- Microsoft Excel
- Microsoft outlook
- Power Point
Certification
- Certificate of Administration/Leadership-2017
- Certificate of Leadership/Customer service-2017
Accomplishments
- Earned certification in Leadership
Languages
Spanish
Native or Bilingual
Timeline
Reading Program Director/Certified Teacher Assistant
Metro Nashville Public Schools
08.2018 - Current
Academic Administrative Assistant, Spanish Interpreter
A.C. E Curriculum Corporate Company
01.2017 - 05.2019
Sales Associate
Anthropology
01.2015 - 01.2016
Property Manager
Maywood Properties
01.2014 - 01.2016
Certified Behaviorist
Los Angeles Unified School District
01.2006 - 01.2017
Loan Officer
Bank of the West
01.2001 - 01.2003
Collection Specialist
BANK OF AMERICA
01.1997 - 01.2003
- Certificate of Administration/Leadership-2017
- Certificate of Leadership/Customer service-2017
High School Diploma -
Harvest Christian Academy
Associate of Arts - Business Administration
Pasenda Community College
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