Summary
Overview
Work History
Education
Skills
Accomplishments
Degrees
Certification
Languages
Work Availability
Timeline
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Bianca Bandhaya

Bianca Bandhaya

Pleasant View,Tn

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Seeking and wanting to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Ready to help team achieve company goals.

Background includes working in fast and busy environments to perform document and verbal translation services. Excellent listening and communication skills with organized and systematic approach. Delivers high level of accuracy in English to Spanish translations.

Over 20 years of related expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Translator/parent Outreach

Metro Nashville Public School
08.2018 - Current
  • Assist metro schools with translation and interpreting
  • Travel to schools to translate for conferences and after school activities
  • Translate school announcements
  • Translated documents from English to Spanish.
  • reviewed final work to spot and correct errors in punctuation, grammar and translation.
  • Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
  • Researched cultural etiquette and specific use of slang words.
  • Collaborated with fellow translators to ensure consistency in language usage and style across all documents.
  • Developed a strong working knowledge of industry-specific terminology through extensive research and continuous professional development.
  • Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
  • Improved accessibility of educational content by translating academic papers and textbooks.
  • Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
  • Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
  • Translated documents from English to Spanish.
  • Reviewed final work to spot and correct errors in punctuation, grammar and translation.

Academic Administrative Assistant / Spanish Interpreter

A.C. E Curriculum Corporate Company
01.2017 - 05.2019
  • Supervised 400 homeschool students within Latin America
  • Spanish Interpreter for whole office
  • Assisted parents and student internationally
  • Provide administrative support for the office of academic and student affairs and other managers as assigned
  • Coordinate office activities to support those of other administrative areas
  • Collect, sort and distribute incoming correspondence, including regular mail, email and faxes
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Direct inquiries of students, faculty, staff to appropriate areas
  • Process tuition payments
  • Organize students and parent’s confidential files
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Property Manager

Maywood Properties
01.2014 - 12.2017
  • Finance Trustee
  • Made sure all electrical appliances were working
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Certified Behaviorist / Spanish Interpreter

Los Angeles Unified School District
01.2006 - 01.2017
  • Assisted Admin by Interpreting IEP meetings for special Ed and General
  • Provided behavioral services to students with disabilities and challenging behaviors
  • Focused in improving the individual student by emphasizing on teaching new, appropriate skills to replace difficult behaviors
  • Programs implemented are based on the principles of applied behavior analysis using best practice standards for achieving behavioral change
  • Create and implement behavior plans
  • Conduct regular evaluation of individuals on caseload
  • Implement all state/licensing policies regarding the use of behavior management principles and techniques
  • Working as a team assisting with the communication and implementation of supports that will provide the best available support for individuals in services
  • Ensure plans, records, logs and other documentation are created and maintained, as required by RISE, the relevant funding source contracts, and state
  • Attend team meetings
  • Effectively advocate for people receiving support
  • Ensured ethical and professional conduct in all aspects of practice, maintaining compliance with industry standards and guidelines.
  • Conducted functional behavior assessments to identify the function of challenging behaviors and inform intervention strategies.
  • Utilized technology to streamline data collection and analysis processes, increasing efficiency in tracking client progress.
  • Established productive relationships with local resources providers such as therapists or educators; these connections led directly towards improved client outcomes.

Loan Officer

Bank of the West
01.2003 - 01.2006
  • High customer satisfaction rating
  • Averaged over 10 loans per month
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Examined customer loan applications for loan approvals and denials.
  • Developed strong relationships with customers through high levels of customer service.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Ensured compliance with all federal and state regulations throughout the loan origination process.
  • Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
  • Advised clients on mortgage, education and personal loans.
  • Improved loan processing efficiency by streamlining application procedures and documentation requirements.
  • Conducted thorough credit analysis to minimize risk exposure for the financial institution.

Collection Specialist

BANK OF AMERICA
01.1997 - 01.2003
  • Excellent customer service skills
  • Responsible, independent, and efficient account resolution skills
  • Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Worked in call center environment handling manual and automatically dialed outbound calls.

Education

Bachelor of Arts - Communications, Concentration in Business

Southern New Hampshire University
New Hampton, NH
03-2025

Associate of Arts - Child Development

Pasadena City College
Pasadena, CA
06-2009

High School Diploma -

Harvest Christian Academy
Los Angeles, CA
06-1996

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • FLUENT IN Spanish
  • Loan application management
  • Customer service-focused
  • Loan management
  • Customer Service
  • Document Translation
  • Strong vocabulary skills
  • Fast Typing Speed
  • Fluent Bilingualism
  • Excellent Writing Abilities
  • Verbal and written communication
  • Research
  • Proofreading skills
  • Cross-cultural communication
  • Cultural understanding
  • Editing skills
  • Literary Translation
  • Cultural expertise
  • Marketing Material Translation
  • Subtitling and Captioning
  • Cultural Awareness
  • Goal-Oriented
  • Relationship selling
  • Loan Origination
  • Sales Development
  • Financial Analysis
  • Payment Collection
  • Property Management
  • Rent collection
  • Lease Renewals
  • Exceptional oral and written communication skills
  • Tenant relations
  • Property tours and inspections
  • Eviction Procedures
  • Administrative Support
  • Fair housing mandates
  • Multi-family property management
  • Property Management Expertise
  • Maintenance Coordination
  • Software Utilization
  • Valid Tennesse driver's license

Accomplishments

    Certificate of Administration/Leadership- 2017

    Certificate of Leadership/Customer service-2017

Degrees

  • Bachelor of Arts in Communications, Business, Southern New Hampshire University 03/2025
  • Associates Degree , Pasadena City College - 2009
  • High school diploma, Harvest Christian Academy- 1996

Certification

  • Certified Sales Professional (CSP)
  • First Aid Certification
  • Basic Life Support Certification (BLS)Driver's License

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Translator/parent Outreach

Metro Nashville Public School
08.2018 - Current

Academic Administrative Assistant / Spanish Interpreter

A.C. E Curriculum Corporate Company
01.2017 - 05.2019

Property Manager

Maywood Properties
01.2014 - 12.2017

Certified Behaviorist / Spanish Interpreter

Los Angeles Unified School District
01.2006 - 01.2017

Loan Officer

Bank of the West
01.2003 - 01.2006

Collection Specialist

BANK OF AMERICA
01.1997 - 01.2003

Bachelor of Arts - Communications, Concentration in Business

Southern New Hampshire University

Associate of Arts - Child Development

Pasadena City College

High School Diploma -

Harvest Christian Academy

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Bianca Bandhaya