Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bianca Banton

Lauderdale Lakes,FL

Summary

Experienced professional offering proven expertise in overseeing front desk operations and completing accurate daily reconciliations. Strengths include account audits, guest billing and end-of-day reporting. Diligent, meticulous, and hardworking team player.

Overview

4
4
years of professional experience

Work History

Hotel Night Auditor

Hampton Inn & Suites By Hilton
Coconut Creek, FL
03.2025 - Current
  • Managed nightly front desk operations and guest inquiries, ensuring compliance with policies and procedures at a leading hotel chain.
  • Reconciled daily financial transactions and prepared reports for management review.
  • Processed payments for all guest transactions accurately and efficiently.

Administrative Assistant

B2B University
Miami, FL
01.2024 - 04.2025
  • Managed communication between departments to ensure project alignment.
  • Maintained accurate records and files for student registrations and certifications.
  • Supported onboarding processes for new employees through document management.
  • Developed templates and documents to streamline administrative workflows.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Executive Housekeeping Manager

Plaza Hotel
Fort Lauderdale, FL
01.2022 - 12.2023
  • Developed and implemented hotel standard operating procedures for the housekeeping department.
  • Oversaw daily cleaning operations for guest rooms and public areas.
  • Managed inventory of cleaning supplies and equipment for efficiency.
  • Assisted in hiring and onboarding new housekeeping team members.
  • Developed strategies to increase efficiency while reducing costs within the department.
  • Ordered supplies, equipment, and chemicals necessary for daily operations.
  • Conducted monthly performance reviews with staff members to assess progress towards goals.
  • Collaborated with other departments, such as engineering and front desk, to ensure smooth operations.

Assistant General Manager

Plaza Hotel
Fort. Lauderdale, FL
01.2021 - 01.2022
  • Coordinated daily operations to ensure smooth business functionality.
  • Developed training materials for new team members and ongoing staff development.
  • Monitored financial transactions to ensure compliance with company policies.
  • Facilitated team meetings to enhance communication and collaboration among departments.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Performed administrative tasks such as filing paperwork, preparing documents.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.

Education

High School Diploma -

Eagle Charter High
Lauderdale Lakes, FL
06-2010

Skills

  • Night audit
  • Financial reconciliation
  • Payment processing
  • Microsoft Excel
  • Record keeping
  • Customer service
  • Attention to detail
  • Problem solving
  • Report preparation
  • Accounting
  • Microsoft office
  • Multitasking and organization
  • Verbal and written communication
  • Administrative support
  • Teamwork and collaboration
  • Decision-making

Timeline

Hotel Night Auditor

Hampton Inn & Suites By Hilton
03.2025 - Current

Administrative Assistant

B2B University
01.2024 - 04.2025

Executive Housekeeping Manager

Plaza Hotel
01.2022 - 12.2023

Assistant General Manager

Plaza Hotel
01.2021 - 01.2022

High School Diploma -

Eagle Charter High

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