Bianca Barrios
Summary
Proactive and caring worker with 10 plus years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Child Care Center Teacher
Adventure Time
08.2023 - 12.2023
- Enhanced parent-teacher communication by providing regular updates on student progress and organizing conferences.
- Improved overall classroom management, enforcing consistent rules and consequences for behavior.
- Organized field trips to enhance the learning experience, connecting classroom lessons to real-world examples.
Customer Service Representative
Doterra
10.2020 - 05.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Service Representative
C3 Customer Contact Channels
08.2017 - 01.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
High School Diploma -
S.A.C.A
Tucson, AZ05.2006
Skills
- Age-Appropriate Activities
- Curriculum Planning
- Special Needs Support
- Classroom Organization
Languages
Spanish
Native or Bilingual
Timeline
Child Care Center Teacher
Adventure Time
08.2023 - 12.2023
Customer Service Representative
Doterra
10.2020 - 05.2023
Customer Service Representative
C3 Customer Contact Channels
08.2017 - 01.2019
High School Diploma -
S.A.C.A
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