Summary
Work History
Education
Skills
Websites
Timeline
Generic

Bianca Batiancila

Los Alamitos,CA

Summary

Responsible and motivated student ready to apply education in the workplace. Offers technical abilities with software and applications and ability to handle challenging work. Willing to listen and learn and excited to contribute in real-world environment to help find practical, actionable solutions for current needs.

Work History

Electrical Engineering Student Intern

M+R Engineering Consultants Inc.
San Diego, CA
06.2022 - 08.2022
  • Gathered and modeled information for use by project leaders
  • Conferred with technical personnel to prepare designs or operational plans.
  • Discussed engineering projects and products with both clients and other engineers.
  • Participated in meetings with clients regarding project progress updates or changes in scope of work.
  • Reviewed blueprints, schematics and other technical documents related to assigned tasks.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Lead Customer Service Representative & Dispatcher

Mr. Appliance of Ocean Beach
San Diego, CA
05.2022 - 08.2022
  • Maintained up-to-date knowledge of company products and services.
  • Answered customers' questions and addressed complaints in-person or by phone to immediately rectify issues.
  • Provided assistance with the implementation of new customer service technologies.
  • Assisted operators with handling calls and took over escalated concerns to deliver expert solutions.
  • Directed inbound calls in phone queues to improve call flow.

Education

Bachelor of Science - Electrical Engineering

California State University - Long Beach
Long Beach, CA

Skills

  • PowerWorld
  • Multisim
  • LabVIEW
  • MATLAB
  • Eclipse (C)
  • CAD Software
  • Word Processing
  • Spreadsheet Development
  • Operations Support
  • Scheduling and Calendar Management
  • Adaptability

Websites

Timeline

Electrical Engineering Student Intern

M+R Engineering Consultants Inc.
06.2022 - 08.2022

Lead Customer Service Representative & Dispatcher

Mr. Appliance of Ocean Beach
05.2022 - 08.2022

Bachelor of Science - Electrical Engineering

California State University - Long Beach

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Bianca Batiancila