Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bianca Belfiore

South San Franciso,CA

Summary


Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.

Overview

6
6
years of professional experience

Work History

Housekeeper

SF Golden Cleaner
05.2023 - Current
  • Streamlined laundry operations, sorting and treating items according to fabric care specifications.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
  • Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
  • Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Washed and folded towels and linens to properly stock guest rooms.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

House Cleaner

Freelacer
01.2021 - 01.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Preserved home cleanliness standards by performing regular maintenance tasks such as dusting, vacuuming, mopping, and sanitizing surfaces.
  • Maintained a loyal clientele through excellent communication, punctuality, and reliability.

Cleaning Technician

VIP Cleaning Services
06.2019 - 11.2020
  • Safeguarded property integrity by careful handling of client belongings during the cleaning process.
  • Swept floors, removed debris and returned equipment to proper areas at end of each shift.
  • Assisted in training new team members on company protocols and best practices for exceptional service delivery.
  • Demonstrated attention to detail through meticulous window washing, resulting in streak-free glass surfaces.
  • Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
  • Reduced allergens and improved air quality through thorough dusting, vacuuming, and mopping.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Education

Bachelor's Degree in Human Resources -

UNIFIEO
São Paulo Brazil
06-2018

Skills

    Attention to Detail: Ability to notice small details that make a difference in cleaning and organizing a space
    Teamwork: Ability to collaborate with other housekeeping team members, as well as with other hotel departments (reception, maintenance, etc)
    Effective Communication: Ability to communicate clearly and professionally with colleagues and guests, including special requests or service feedback
    Proactivity: Ability to anticipate guest needs and act without being asked, enhancing the overall guest experience
    Time Management: Skill in managing multiple tasks simultaneously, efficiently and within set deadlines
    Customer Service: A hospitality mindset with a focus on providing a pleasant stay for guests by fulfilling their requests and expectations

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working
English
Professional Working

Timeline

Housekeeper

SF Golden Cleaner
05.2023 - Current

House Cleaner

Freelacer
01.2021 - 01.2022

Cleaning Technician

VIP Cleaning Services
06.2019 - 11.2020

Bachelor's Degree in Human Resources -

UNIFIEO

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Bianca Belfiore