Summary
Overview
Work History
Education
Skills
References
Affiliations
Accomplishments
Timeline
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Bianca Benzor

Rancho Cucamonga,CA

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

16
16
years of professional experience

Work History

Radiology Scheduler

PIH Health Hospital
Whittier, CA
04.2018 - 11.2022
  • Displayed proficiency in using various computer software programs related to the position including Microsoft Office Suite applications
  • Maintained a high degree of confidentiality when dealing with sensitive patient information
  • Managed patient records efficiently through electronic health record systems, ensuring accuracy of data entry
  • Performed administrative duties such as filing paperwork, answering phones, and responding to emails in a professional manner
  • Exhibited strong organizational skills by managing multiple tasks simultaneously while meeting deadlines
  • Processed incoming referrals from outside providers while verifying insurance eligibility requirements
  • Collaborated closely with radiologists, nurses, physicians, and other healthcare professionals on daily operations within the department
  • Collaborated with physicians, nurses, and other healthcare providers to ensure the accuracy of patient information in the system
  • Identified potential conflicts between scheduled appointments and addressed them quickly
  • Demonstrated expertise in scheduling radiology appointments, coordinating with medical staff and patients to ensure timely service delivery
  • Analyzed appointment schedules regularly to identify areas where improvements could be made
  • Retrieved patient medical records for physicians, technicians, and other medical personnel
  • Maintained electronic medical records for all clients
  • Maintained accurate medical records and updated them regularly.
  • Maintained accurate and complete medical records for each patient.
  • Updated patient charts using confidential electronic medical records.
  • Maintained accurate medical records of all patient interactions.
  • Scanned and validated medical records for upload.

Office Manager/Surgery Scheduler

Christopher J. Aho M.D. Inc.
Whittier, CA
01.2007 - 01.2017
  • Oversaw daily operations of the neurosurgeon's private practice, ensuring efficient workflow and patient satisfaction
  • Scheduled surgeries and coordinated with hospitals and medical staff to arrange necessary pre-operative and post-operative procedures
  • Maintained and updated patient records with a high degree of accuracy and confidentiality
  • Managed office finances, including billing, coding, and insurance claims processing
  • Supervised administrative staff and provided training to ensure high standards of service
  • Implemented office policies and procedures to improve efficiency and compliance with healthcare regulations
  • Acted as the primary point of contact for patients, addressing their inquiries and concerns professionally
  • Utilized medical software and electronic health records systems for scheduling and documentation
  • Prepared and maintained medical records for the clinic.
  • Managed confidential personnel files and medical records.
  • Reviewed medical records to determine appropriate treatment plan.
  • Documented patient information into electronic medical records system.
  • Maintained accurate medical records of all patient interactions.

Communication Resource Clerk

PIH Health Hospital
Whittier, CA
11.2015 - 04.2016
  • Managed internal and external communications within the hospital, ensuring timely and accurate information dissemination
  • Operated communication systems to assist in coordination between departments and external entities
  • Maintained confidentiality of sensitive information while handling communications
  • Assisted in preparing reports and documents for the communications department
  • Utilized communication software and systems to enhance department efficiency

Education

High School Diploma -

Schurr High School
Montebello, CA
06-2006

Skills

  • Radiation Safety Measures
  • Clerical Support
  • Office Meetings
  • Medical Histories and Vital Statistics
  • Privacy and Confidentiality
  • Invasive Procedures

References

  • Maria Cloud, Staff Assistant, Residency Coordinator, USC, 626-252-7825
  • Victor Del Rio, Police Officer, Los Angeles Unified School District, 323-240-4898
  • Candice Melendrez, Quality Consultant II, Kaiser Permanente, 626-506-5660

Affiliations

  • I enjoy doing puzzles.
  • I love camping.
  • Watching binge worthy shows.

Accomplishments

  • LAC-USC Women's and Children's Hospital Junior Volunteer of the year 2005.

Timeline

Radiology Scheduler

PIH Health Hospital
04.2018 - 11.2022

Communication Resource Clerk

PIH Health Hospital
11.2015 - 04.2016

Office Manager/Surgery Scheduler

Christopher J. Aho M.D. Inc.
01.2007 - 01.2017

High School Diploma -

Schurr High School

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Bianca Benzor