Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bianca Biggs

Holiday

Summary

I have been working remotely from home doing email/chat assistance overnight and also I have helped people schedule appointments. I'm a quick learner, I'm very prompt, diligent, and I'm a quick learner.

Overview

16
16
years of professional experience

Work History

Chat/Email Assistant

On The Go Marketing
Remote
11.2022 - 10.2025

I emailed and chatted with customers who were interested in purchasing health monitors. I worked overnight emailed, chatting, and sometimes speaking live on the phone. Place closed down in October due to FTC regulations.

Marketing Assistant

ALOF AUTO TAGS
Port St Lucie, FL
06.2021 - 09.2022
  • Took incoming calls from clients
  • Cold calling dealerships to get customers
  • Meet with sales managers on a weekly basis
  • Work directly under the company owner
  • Run the social media accounts for the company
  • Frequently made trips to the tax collector office to complete paperwork
  • Handling of incoming/outgoing paperwork

Customer Service Representative

QRM
White House, TN
06.2018 - 06.2020
  • Answer incoming calls for inquiries on car insurance
  • Receive customer information on accident claims
  • Handled 50 claims on a daily basis
  • Input client information in internal database

Customer Service Representative

HSN
West Chester, PA
04.2012 - 06.2018
  • Took incoming calls
  • In charge of placing orders
  • Dealt with customer billing information
  • Assist with closing of accounts
  • Debt collection

Cashier/Customer

WALGREENS
Hendersonville, TN
02.2012 - 08.2013
  • Greet customers
  • Open and close the register
  • Print photos
  • Assist individuals
  • Stock materials
  • Unload trucks

Teacher

THE SUMMIT PREPARATORY ACADEMY
White House, TN
08.2009 - 10.2011
  • Greeted the parents and children
  • Worked with ages 0-4
  • Help children with the alphabet

Education

High School Diploma -

Gateway High School
Memphis, TN
05-2011

Associate Degree Marketing Management - Business

Volunteer State Community College
Gallatin, TN
05-2013

Skills

  • Pay close attention to details
  • Proficient in Microsoft Office (Word, Powerpoint, Excel)
  • Excellent interpersonal skills
  • Marketing and communication
  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Relationship building
  • Data entry
  • Problem-solving
  • Workload management
  • File and record keeping
  • Support services
  • Administrative duties
  • Schedule and calendar management
  • Office administration
  • Administrative tasks
  • Administrative support
  • Report writing
  • Project planning
  • Written communication
  • Filing and data archiving
  • Multitasking Abilities

Timeline

Chat/Email Assistant

On The Go Marketing
11.2022 - 10.2025

Marketing Assistant

ALOF AUTO TAGS
06.2021 - 09.2022

Customer Service Representative

QRM
06.2018 - 06.2020

Customer Service Representative

HSN
04.2012 - 06.2018

Cashier/Customer

WALGREENS
02.2012 - 08.2013

Teacher

THE SUMMIT PREPARATORY ACADEMY
08.2009 - 10.2011

High School Diploma -

Gateway High School

Associate Degree Marketing Management - Business

Volunteer State Community College