Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Leasing and Marketing Coordinator
Prologis
04.2022 - Current
Boosted brand awareness with target customer demographics with social, print, and email campaigns.
Planned and executed internal and external marketing events.
Answered general marketing department inquiries by email, phone, and mail.
Created engaging brochures and flyers to use for promotional materials and distribution.
Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
Coordinated with design and media teams to develop high-quality creative assets.
Assessed current vacancies to react to occupancy needs.
Built relationships with brokers to increase leasing activities.
Drafted legal documents and contract for managers.
Administrative Assistant
Prologis
02.2021 - 04.2022
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Front Desk and Billing Specialist
Biojunction Sports Therapy
02.2018 - 01.2021
Researched and resolved billing discrepancies to enable accurate billing.
Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Provided excellent customer service, developing and maintaining client relationships.
Monitored patient accounts to identify and rectify billing issues.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Generated monthly invoices for patients in multiple formats to provide transparency.
Collaborated with patients to resolve disputes.
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Patient Care Coordinator
Longevity Medical Clinic
02.2016 - 02.2018
Maintained confidentiality of patient data and condition to safeguard health information.
Acted as main point of contact for patients, doctors, and clinic staff by closely reviewing medical charts and maintaining high levels of communication.
Worked closely with patients to deliver excellent and direct individualized patient care.
Provided support and guidance to patients and families to navigate healthcare systems.
Front Desk
The Westin Hotel
08.2015 - 02.2016
Answered customer telephone calls promptly and appropriately handled needs.
Maintained clean and organized front desk areas to uphold polished company image.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Used internal software to process reservations, check-ins and check-outs.
Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.