Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bianca Brown

Henderson

Summary

Dynamic billing professional with a proven track record at Judi's Carriers, excelling in accounts receivable and accurate data entry. Enhanced billing efficiency, contributing to significant cost savings and streamlined workflows. Known for strong organizational skills and a commitment to exceptional service, ensuring timely payments and fostering positive client relationships.

Overview

2026
2026
years of professional experience

Work History

Billing/ Secretary

Judi's Carriers
  • Managed high-volume billing cycles efficiently by prioritizing tasks, delegating responsibilities, and implementing time-saving strategies.
  • Contributed to cost-saving initiatives by identifying opportunities for streamlining workflow within the billing department.
  • Assisted in the development of company-wide billing policies and procedures, ensuring consistency across all departments.
  • Increased efficiency by organizing and maintaining an up-to-date filing system for all billing documentation.

Billing / Secretary.

Judi's Carriers
07.2023 - Current
  • Streamlined the billing process for faster payment collection and reduced outstanding balances.
  • Updated management regularly on accounts receivable status through detailed reporting and analysis of outstanding invoices.
  • Ensured timely submission of invoices by closely monitoring deadlines and proactively communicating with clients regarding upcoming due dates.
  • Collaborated with other departments to ensure accurate invoicing of services provided.
  • Trained new staff members on internal billing processes, systems, and software tools, ensuring continuity in department performance.

Cashier

Chevron
03.2023 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Cashier

Texas Burger
11.2018 - 02.2019
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Improved efficiency, organized checkout area for optimal workflow.

Server

Genghis Grill
02.2016 - 03.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Cashier

Mc Donalds
05.2010 - 03.2012
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.

Car Hop

Sonic Drive-in Chicago, Uptown
06.2009 - 03.2010
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Increased customer satisfaction by providing prompt and friendly service.
  • Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
  • Collaborated with team members to provide exceptional customer experiences.
  • Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.

Education

Pennfoster High School Online
Pennsylvania Furnace, PA
2019

Skills

    Provide billing payments

  • Accurate data entry
  • Accounts receivable

Timeline

Billing / Secretary.

Judi's Carriers
07.2023 - Current

Cashier

Chevron
03.2023 - 07.2023

Cashier

Texas Burger
11.2018 - 02.2019

Server

Genghis Grill
02.2016 - 03.2017

Cashier

Mc Donalds
05.2010 - 03.2012

Car Hop

Sonic Drive-in Chicago, Uptown
06.2009 - 03.2010

Billing/ Secretary

Judi's Carriers

Pennfoster High School Online

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Bianca Brown