Yaen Luquez
Weehawken,NJ
Summary
Proven track record in transportation and culinary roles, notably with Amazon, where I enhanced operational efficiency and customer satisfaction. Skilled in GPS route planning and exceptional customer service, I consistently achieved safe driving records and fostered strong team relationships. My adaptability and time management capabilities led to significant improvements in productivity and service delivery standards. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
2
2
years of professional experience
Work History
Freight Conductor
Amazon
01.2024 - 03.2024
- Performed daily inspections on switches.
- Prepared forms, required reports, switch lists and train orders daily.
- Addressed passenger inquiries in a polite and informative manner, elevating overall customer service standards.
- Communicated through various methods to conduct train movement.
- Established clear communication channels among crew members during high-stress situations which ensured smooth operations.
- Managed crew assignments for optimal performance and increased overall productivity.
- Developed strong working relationships with team members, fostering a supportive work environment that contributed to increased morale and productivity.
- Regularly reviewed performance metrics, making data-driven decisions that contributed to continuous improvement initiatives within the department.
- Facilitated cross-functional collaboration between various departments for coordinated shipment handling.
Driver
DriverUp
01.2023 - 04.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Minimized liability by consistently following road rules when driving.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Drove safely in various weather and road conditions to avoid accidents.
- Contributed to environmental sustainability efforts by reducing idling time whenever possible.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Obtained signatures from customers upon delivery of goods.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Chofer
RH
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Cook
Cocinero
02.2022 - 04.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Cook's Assistant
Renaissance Hotel
05.2022 - 09.2022
- Worked with chef to prepare daily food specials and other supplies.
- Followed recipes closely for consistent taste, quality and presentation.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepared food orders to support waitstaff and other team members.
Education
High School Diploma -
José Tadeo Monagas
Distrito CapitalJosé Tadeo Monagas
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- City and non-city driving
- Flexible Schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Traffic laws knowledge
- Safety Protocols
- Defensive Driving
- Vehicle Inspection
- Safety Management
- Route Planning
- Driving in Adverse Conditions
- Navigational Systems and GPS
- Vehicle inspections
- Route Management
- Transportation
- Traffic Law Observation
- Vehicle Maintenance
- Commercial driving
- Equipment Operation
- Inclement weather driving
- Passenger transportation
- Relationship Building
- Accident Prevention
- Adaptable driving techniques
- Schedule Management
- Basic vehicle repairs
- Heavy Lifting
- Confidentiality understanding
- Fuel Efficiency
- DOT Compliance
- Order picking and processing
- Route Determination
- Equipment monitoring
- Materials Transport
- Shipping and packaging
- Customer rapport
- Passenger Assistance
- Strategic Planning
- Route logs
- Appointment Scheduling
- [Language] Fluency
Timeline
Freight Conductor
Amazon
01.2024 - 03.2024
Driver
DriverUp
01.2023 - 04.2023
Cook's Assistant
Renaissance Hotel
05.2022 - 09.2022
Cook
Cocinero
02.2022 - 04.2022
Chofer
RH
High School Diploma -
José Tadeo Monagas
José Tadeo Monagas
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