Bianca Camarda
Tampa,FL
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
13
13
years of professional experience
Work History
Assistant Manager
TM Realty Services
Tampa, Florida
12.2023 - Current
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Processed evictions when necessary in accordance with state laws and procedures.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
General Manager
B.N Wilder Property Management LLC.
Tampa, FL
09.2022 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Project Property Manager
Trelleborg Development Group
Tampa, FL
01.2022 - 10.2023
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
Broker Coordinator (AppleOne Contract)
Cushman & Wakefield
Tampa, FL
08.2021 - 12.2021
- Developed procedures for streamlining processes related to onboarding new clients.
- Tracked changes in legislation affecting the industry so that brokers could adjust their strategies accordingly.
- Collaborated with other departments within the organization to coordinate activities related to client accounts.
- Compiled weekly reports summarizing broker activity across multiple markets.
- Managed customer databases containing contact information for existing clients as well as potential prospects.
- Organized events such as conferences or seminars designed to promote the company's services among potential customers.
- Conducted regular reviews of brokerage operations to ensure adherence to established policies and procedures.
- Provided feedback on individual performance metrics compared against overall team goals.
- Provided administrative support to brokers, including contract preparation and documentation management.
- Created and maintained broker files, ensuring accuracy and completeness of data.
- Researched client information for brokers to assist with completion of transactions.
- Coordinated meetings between brokers and clients regarding business deals or investments.
- Assisted in the development of marketing materials for brokers' services.
- Processed applications from prospective brokers quickly and efficiently.
- Maintained records of all brokerage activities, such as trades, transfers, and settlements.
Support Specialist (AppleOne Contract)
Tampa Housing Authority
Tampa, FL
01.2021 - 07.2021
- Provided technical support to customers via phone and email.
- Documented customer inquiries and resolutions in a ticketing system.
- Analyzed computer issues, identified root causes, and implemented solutions.
- Troubleshot hardware and software problems on Windows and Mac OS platforms.
- Created detailed reports of all service activities for management review.
- Researched new technologies to improve customer experience and optimize operations.
- Coordinated with vendors for product ordering and delivery services.
- Ensured compliance with company policies regarding security protocols.
- Maintained up-to-date knowledge of software and technical developments through reading and training.
Marketing Manager
Hoper Rush
Toronto, Canada
06.2016 - 12.2020
- Developed and implemented marketing plans for new products.
- Analyzed market trends to identify potential opportunities for growth.
- Created content for promotional materials, including brochures, flyers, and websites.
- Managed social media accounts and campaigns.
- Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
- Coordinated with external vendors to produce promotional items such as t-shirts and mugs.
- Tracked budgets for all marketing initiatives and provided regular updates.
- Assisted in developing pricing strategies that maximize profits while maintaining customer loyalty.
- Supervised a team of junior marketers in executing various projects.
Assistant Manager
Wood Spring Suites
Cincinnati, OH
01.2014 - 12.2015
- Assisted guests with check-in and check-out procedures, including providing relevant information about hotel amenities and services.
- Provided outstanding customer service to ensure guest satisfaction.
- Ensured the accuracy of all room rates, discounts, and billing instructions.
- Greeted guests in a friendly and professional manner upon arrival and departure.
- Processed cash, credit card, and other payments for guest bills.
- Maintained cleanliness of lobby area, ensuring it was always presentable for guests.
- Assisted guests with special requests or needs when possible such as arranging transportation or providing directions.
- Identified potential customer complaints before they became major issues by proactively addressing concerns quickly and effectively.
- Tracked reservations using manual logs or computer programs like Microsoft Excel.
- Created weekly schedules for housekeeping staff based on availability of rooms.
- Responded to emails sent by customers regarding their stay at the hotel.
- Coordinated with vendors regarding maintenance issues that needed attention in guest rooms.
- Followed up with customers after their stay to ensure satisfaction.
Assistant Property Manager
Osceola
Tallahassee, FL
01.2011 - 12.2013
- Assisted with the coordination and organization of student housing assignments.
- Created detailed reports on occupancy and other related data for management review.
- Conducted tours of residence halls for prospective residents and their families.
- Organized weekly meetings with all student housing staff to discuss issues, concerns, and upcoming events.
- Coordinated maintenance requests from residents in a timely manner.
- Maintained accurate records of all student moves in and out dates, room changes.
- Advised students on roommate conflicts, roommate selection processes, and other related topics.
- Collaborated with faculty members to ensure that residential life programs are aligned with the academic mission of the university.
- Ensured compliance with applicable federal, state, local laws, regulations and safety standards.
- Provided support during move-in day activities such as registration check-in, room key distribution.
- Assisted in developing marketing materials for promotional campaigns targeting new or returning students.
- Prepared reports using academic or institutional data and information.
- Planned, administered and controlled budgets.
Education
Associate of Arts - LCAM
VISTO
Online08-2024
Associate of Arts - Business Management
Chaffey College
Rancho Cucamonga, CA06-2018
Associate of Arts - Tv/broadcasting
Ohio Center For Broadcasting
Cincinnati, OH01-2016
Skills
- Property Management
- Grounds Maintenance
- Business Development
- Fair housing mandates
- New Construction
- Marketing and Advertising
- Payment Collection
- Property Inspections
- Tenant and eviction laws
- Skilled multi-tasker
- Lease Renewals
- Customer service-focused
- Multi-family property management
- Rent collection
- Adaptable
- Financial budgeting and reporting
- Leasing and sales
- Vendor Management
- Tenant relations
- Contract Management
- Project tracking
- Strategic Planning
- Project development
- Work flow planning
Awards Accomplishments
- LCAM Certification
- Visto Online Classes| 2023 (Online)/Currently Attending
- Marketing plans, resident retention, contractors and vendors, resident communication, preventative maintenance programs, accounting principles and practices, employment regulations, maximizing property performance and income
- Business Management Certification| Honors 2020
- Chaffey College University|June 2019-May 2020
- Intro to management, principles to supervision, intro to Human Resources, Human Resources management
- Housing Leasing Seminar Certification
- Career Strategies|June 2019
- Control multiple properties, assist clients with apartment search, negotiate contract terms, promote properties, collect fees and update listings for available units
- Broadcasting & Television/Radio Certification| Best in Television 2017
- Ohio Center for Broadcasting|August 2016-Jan. 2017
- Hands on training with assistant and executive producing, digital marketing, board operator, videographer and social media coordinator
Skills Proficiencies
- Proud Leadership/Team Motivator
- Strong Written/Communications Skills
- Conflict Hospitality Management/Quality Property Management
- Analytical Problem-Solving/Negotiation
- Basic Accountant/Business Expenses
- Multitasking/Adaptability/Technical Knowledge
- Basic Real Estate/Human Resource
- Detail Oriented and Highly Organized
- Recruiting/Trainer
- Concept/Engage/Crexi/OneSite/Workday/Monday.com/Appfolio
- LIHTC/HRIS/HUD/OSHA Section 8 Efficient
- Adobe InDesign/Website Creator/MS Excel/Word/Yardi/PowerPoint
- Positive attitude/Work Ethic
References
- Migdalia E., Business Partner, 321-806-5187, Migdaliar44@gmail.com
- LJ McGowan, Family Friend/Developer, 832-287-3042, modular@trelleborgdevelopmentgroup.com
- Rahim Saafir, Sr. HR Business Consultant, 857-222-4502, Rahim.saafir@gmail.com
Community Service
- EmpowHERment non-profit (Currently volunteering 2023)
- Wilder Sports Academy Charity LLC. (Canada mission trip 2022)
- Jafa LLC. (Jamaica mission trip 2020)
- One LA Church Ministry (2019)
- Habitat for Humanity Restore (2019)
- Faith Mission Homeless Shelter (2018-2017)
- Kids Camps, Chater Events, Boys & Girls Club
Accomplishments
- LCAM Certification
Visto Online Classes| 2023 (Online)/Currently Attending
Marketing plans, resident retention, contractors and vendors, resident communication,
preventative maintenance programs, accounting principles and practices, employment regulations, maximizing property performance and income. Overall of ROI. - Business Management Certification| Honors 2020
Chaffey College University|June 2019-May 2020
Intro to management, principles to supervision, intro to Human Resources, Human Resources management. - Housing Leasing Seminar Certification
Career Strategies |June 2019
Control multiple properties, assist clients with apartment search, negotiate contract terms, promote properties, collect fees and update listings for available units.
Broadcasting & Television/Radio Certification| Best in Television 2017
Ohio Center for Broadcasting|August 2016-Jan. 2017
Hands on training with assistant and executive producing, digital marketing, board operator, videographer and social media coordinator.
Timeline
Assistant Manager
TM Realty Services
12.2023 - Current
General Manager
B.N Wilder Property Management LLC.
09.2022 - Current
Project Property Manager
Trelleborg Development Group
01.2022 - 10.2023
Broker Coordinator (AppleOne Contract)
Cushman & Wakefield
08.2021 - 12.2021
Support Specialist (AppleOne Contract)
Tampa Housing Authority
01.2021 - 07.2021
Marketing Manager
Hoper Rush
06.2016 - 12.2020
Assistant Manager
Wood Spring Suites
01.2014 - 12.2015
Assistant Property Manager
Osceola
01.2011 - 12.2013
Associate of Arts - LCAM
VISTO
Associate of Arts - Business Management
Chaffey College
Associate of Arts - Tv/broadcasting
Ohio Center For Broadcasting
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