Bianca Campos
Marysville,CA
Summary
Dynamic retail experience with experience at Journeys Shoes, excelling in team leadership and customer service. Proven track record in driving sales through effective training and motivation, while ensuring compliance with company policies. Skilled in inventory management and providing positive customer relations,enhancing overall store performance.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Kay Jewelers
Yuba City, CA
04.2025 - Current
- Follow and enforce all company policies and procedures
- Perform weekly merchandise count to ensure proper accuracy of merchandise.
- Assist the store manager in office work and keeping track of individual and team member monthly, quarterly, and yearly goals.
- Contribute to an atmosphere that gives customer satisfaction.
Assistant Manager
Journeys Shoes
Yuba City, CA
01.2022 - 04.2025
- Assisted in daily store operations, ensuring compliance with company policies and procedures.
- Trained new team members on product knowledge and customer service standards.
- Collaborated with management to set visual merchandising strategies that helped with product displays.
- Monitored inventory and coordinated restocking efforts to always guarantee sale opportunities.
- Resolved customer concerns and complaints, making sure to always give a positive shopping experience.
Manager
Journeys Shoes
Yuba City, CA
01.2024 - 08.2024
- Led team in achieving sales targets through effective training and motivation.
- Set weekly inventory dates to have an efficient and accurate merchandise count.
- Created employee schedules to ensure proper coverage during peak sales periods.
- Set expectations for my team to guarantee customer service that improved overall store experience.
- Analyzed sales data to identify trends.
- Conducted performance evaluations, providing constructive feedback to enhance employee development.
Sales Associate
Journeys Shoes
Yuba City, CA
06.2020 - 01.2022
- Assisted customers with product selection and provided personalized recommendations.
- Maintained visual merchandising standards to enhance store presentation and drive sales.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
Education
High School Diploma -
Marysville High School
Marysville, CASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Team motivation
- Staff supervision
- Task delegation
Timeline
Assistant Manager
Kay Jewelers
04.2025 - Current
Manager
Journeys Shoes
01.2024 - 08.2024
Assistant Manager
Journeys Shoes
01.2022 - 04.2025
Sales Associate
Journeys Shoes
06.2020 - 01.2022
High School Diploma -
Marysville High School