Bianca C. Belonga
Houston
Summary
To improve satisfaction in coordinating care and follow-up communication for all stakeholders who require my assistance. Reducing the number of errors for new patient referrals and scheduling, and to be transparent when addressing the needs of our stakeholders.
Overview
29
29
years of professional experience
Work History
Coordinator, Breast Imaging
- Guide patients through breast imaging processes.
- Registers, screens and schedules patients.
- Facilitates and develops communication.
- Requests diagnostic reports and maintains documentation.
- Provides assistance to mobile mammography and Project VALET.
- Guide patients through breast imaging processes
- Coordinate imaging schedules and patient appointments
- Facilitate communication between patients and healthcare providers
- Enhance patient understanding and comfort in imaging procedures
- Assist in accessing healthcare resources and support services
- Monitor patient progress and follow-up on care plans
PAS – for Genitourinary Center
MD Anderson Cancer Center
11.2007 - Current
- Provides financial counseling options to patients including cost estimates, payment plans, discounts and supplemental financial assistance, utilizing medical overrides and account reviews as appropriate.
- Collects financial data during intake process to ensure appropriate financial screening of new patients and verifies data during new patient registration to ensure compliance with required forms and consents.
- Obtains insurance information, verifies benefits and secures authorizations
Biller/Verifier
MEDEX Medical Billing Service
07.2003 - 07.2005
- Served as biller/verifier for Orange County Pediatric Cardiology Medical Group, coordinating with MediCAL (California Medicaid) special insurance programs for children with heart conditions to help pay for offsetting cost coordinating their care.
Materials Management Technician
U.S. Air Force
02.1997 - 08.2002
- Responsible for managing all aspects of the Air Force’s supply chain to ensure aircraft and other equipment have the necessary parts and supplies for operations
- 49TH AIR COMBAT COMMAND
Education
Certificate - Medical Billing and Coding
Bryman College
Gardena, CA04.2003
Skills
- Communication
- Critical Thinking
- Problem-Solving
- Active Listening
- Interpersonal communication
Timeline
PAS – for Genitourinary Center
MD Anderson Cancer Center
11.2007 - Current
Biller/Verifier
MEDEX Medical Billing Service
07.2003 - 07.2005
Materials Management Technician
U.S. Air Force
02.1997 - 08.2002
Coordinator, Breast Imaging
Certificate - Medical Billing and Coding
Bryman College