Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Bianca Chance

Folsom,California

Summary

Experienced Professional with a strong background in planning, training, and transitioning for mergers and acquisitions, dedicated to ensuring seamless integration and alignment across teams. Consistent, strong-performing, and goal-oriented, with over 10 years of versatile project and change management experience and a high degree of emotional intelligence. Demonstrated experience in leading and developing teams, from tenured employees to outside vendors and temporary staff, while delivering results.

Consistently achieved "Above/ Exceeds Expectations" rating for the Annual Performance Review every year, since 2019.

PMP (Project Management Professional) certified, Prosci Change Management Practitioner certified, Six Sigma Green Belt trained. Shooting Star recipient 2020 and 2023.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Org Effectiveness & Change Mgmt Consultant III

Sutter Health
10.2023 - Current
  • Created Sutter Health's first and only Change and Project Management Practitioner Program, a 7-month course. This included facilitated learning sessions, coaching, and one-on-one sessions.
  • Trained 13 high potential SHP managers and directors in Change and Project Management, for 8 months in 2024.
  • Created Change Management and Organizational Development
  • Strategic Planning and Execution
  • Leadership and Team Collaboration
  • Stakeholder Engagement and Communication
  • Process Improvement and Integration

Project Manager II

Sutter Health
12.2022 - 10.2023
  • Directing cross-functional project teams.
  • Leading or coordinating projects that impact multiple departments, systems, or service lines with moderate to high complexity, size, scope, and budget.
  • Developing and maintaining project infrastructure in relation to tools, processes and resources.
  • Keeping projects on schedule by closely managing deadlines, deliverables, and project plans.
  • Liaising between departments to facilitate communication and keep appropriate parties updated on project developments.

Project Coordinator III

Sutter Health
08.2022 - 12.2022
  • Directed cross-functional project teams.
  • Lead or coordinated projects that impact multiple departments, systems, or service lines with low to moderate complexity, size, scope, and budget.
  • Developed and maintained project infrastructure in relation to tools, processes and resources.
  • Kept projects on schedule by closely managing deadlines, deliverables, and project plans.
  • Liaised between departments to facilitate communication and kept appropriate parties updated on project developments.

Project Coordinator II

Sutter Health
10.2018 - 08.2022
  • Demonstrated experience using Project Management methodologies and tools.
  • Built strong relationships with internal and external stakeholders.
  • Lead projects with low complexity, size, scope, and budget.
  • Provided Project Manager support on projects of larger size and budget.
  • Developed exceptional organizational skills with ability to handle multiple priorities and adapted to change.

Project Manager

The Annuity Store/ Allianz
06.2014 - 10.2018
  • Recognized with "Team of the Month" award for project work.
  • Aligned and implemented company policies and procedures.
  • Assisted in planning, training, and transitioning efforts for mergers and acquisitions, ensuring seamless integration and alignment across teams.
  • Maintained project schedules, managing time lines and making proactive adjustments.
  • Directed cross-functional team, responsible for delivering projects on time, within scope and budget.

Operations Specialist

The Annuity Store/ Allianz
11.2011 - 06.2014
  • Reviewed and processed agent contracts with 100% accuracy.
  • Tracked and analyzed internal reports to uncover business improvement opportunities in back office efficiencies and made regular reports and recommendations to leadership.

Training Consultant

Blue Shield of California
06.2010 - 07.2011
  • Coached and mentored 7 trainers in personal development, facilitation and presentation skills.
  • Implemented a Human Capital Analytics system, to enable data analysis and creation of improvement plans for training plans, delivery and resources. Defined training KPIs, captured and analyzed training data.

Education

Bachelor of Science - Career and Technical Studies

California State University - Sacramento
Sacramento, CA
2027

Skills

  • Strategic planning
  • Procedure and workflow development
  • Implementations
  • Conflict resolution
  • Reports and visual data representation
  • Project Management methodologies and tools
  • Process improvement
  • Managing risks and issues

Accomplishments

    Sutter Health Shooting Star Award 2023

    Bianca has stepped up on both the Icertis implementations and Sutter Management Symposium

    support. Her business owners and executive sponsors have personally reached out to myself and SPMO leadership to express gratitude and wonder in her

    approach and dedication to assisting the team and driving

    initiatives across the finish line. She has had to mitigate unique stakeholder relationships along with many changes. I appreciate her always stepping up and jumping in to help!

Certification

Project Management Professional (PMP)

Certified Prosci Change Management Practitioner

SCL1 Cohort 18

Timeline

Org Effectiveness & Change Mgmt Consultant III

Sutter Health
10.2023 - Current

Project Manager II

Sutter Health
12.2022 - 10.2023

Project Coordinator III

Sutter Health
08.2022 - 12.2022

Project Coordinator II

Sutter Health
10.2018 - 08.2022

Project Manager

The Annuity Store/ Allianz
06.2014 - 10.2018

Operations Specialist

The Annuity Store/ Allianz
11.2011 - 06.2014

Training Consultant

Blue Shield of California
06.2010 - 07.2011

Bachelor of Science - Career and Technical Studies

California State University - Sacramento

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