Bianca Collins
Houston,TX
Summary
Proactive Order Picker/Packer/Receiving Associate with extensive experience in warehouse operations and inventory management. Improved order processing time and accuracy through effective use of RF scanning equipment and meticulous attention to detail. Strong communication skills and a team-oriented approach enhance overall warehouse efficiency and ensure timely order fulfillment.
Professional customer service expert skilled in resolving inquiries and ensuring customer satisfaction. Strong team collaborator with focus on achieving results and adapting to changing needs. Proven ability in communication, problem-solving, and multitasking, ensuring efficiency and reliability in all tasks. Known for positive attitude and commitment to excellence in service delivery.
Overview
10
10
years of professional experience
Work History
Order Picker/Packer/Receiving Associate
Tractor Supply Company
02.2021 - 06.2022
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
General Clerk
Waco Independent School District
04.2018 - 10.2020
- Supported team members with various administrative tasks, contributing to a well-functioning office environment.
- Improved data accuracy by diligently maintaining records and updating information in databases.
- Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
- Assisted with financial tasks including invoice processing, expense tracking, and budget preparation to maintain accurate financial records.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Office Assistant
JP Vending
10.2012 - 08.2017
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Enhanced customer loyalty through exceptional service and proactive communication.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Education
Diploma/Caertificate - Medical Assistant
Southern Careers Institute
Waco, TX10-2020
High School Diploma -
Kashmere High School
Houston, TX06-2013
Skills
- Order Picking
- Order picking and processing
- Product picking
- Picking accuracy
- Warehouse Safety
- Warehouse Operations
- Product packing
- Loading and unloading
- Packing and shipping
- Shipping and packaging
- Pallet arrangement
- Heavy Lifting
- Pallet Jack Operation
- Customer service excellence
- Record preparation
- Payment Processing
- CRM Software
- Account updating
- Data Collection
- Microsoft Outlook
- Delivery Scheduling
- Proofreading
- Paperwork Processing
- Data entry skills
- Data Entry
- Typing speed 40 WPM
Timeline
Order Picker/Packer/Receiving Associate
Tractor Supply Company
02.2021 - 06.2022
General Clerk
Waco Independent School District
04.2018 - 10.2020
Office Assistant
JP Vending
10.2012 - 08.2017
Diploma/Caertificate - Medical Assistant
Southern Careers Institute
High School Diploma -
Kashmere High School
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