Bianca Cooper
Weston,FL
Summary
Highly motivated Sales Associate with customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Babysitter
Family's With Young Children
04.2021 - Current
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Established and maintained safe play environment for children.
- Engaged with children on individual basis to build positive relationships.
- Encouraged children to be understanding and patient with others.
Sales Associate
Zumiez
02.2023 - 09.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Hostess
La Torretta
06.2022 - 11.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Accommodated special seating requests for guests to enhance satisfaction.
Education
Cypress Bay High School
Weston, FL06.2025
Skills
- Inventory Control
- Sales Development
- Customer Needs Assessment
- Client Account Management
- Promotional Support
- Customer Service
- Hospitality Service Expertise
- Upselling
- Item Promotion
- Client Service
Timeline
Sales Associate
Zumiez
02.2023 - 09.2023
Hostess
La Torretta
06.2022 - 11.2022
Babysitter
Family's With Young Children
04.2021 - Current
Cypress Bay High School
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