Bianca Corrado
East Stroudsburg,PA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Court Liaison Administrative Assistant
Stroud Area Regional Police
01.2021 - Current
- Collaborated with legal professionals to ensure accurate information exchange and timely resolution of cases.
- Maintained up-to-date knowledge of ongoing court cases for scheduling.
- Enhanced communication between court and law enforcement agencies by implementing efficient case tracking systems.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Performed routine data entry or document management.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Ensured discovery was accurately and efficiently submitted to the DA's Office for review as well as distribution.
- Reviewed and compiled officer body cam footage for submission.
- Facilitated extradition process between agencies once defendants were able to be returned to PA.
- Maintained monthly Warrant Validation Log from Monroe County Control Center.
- Scheduled prisoner transports for court hearings with constables as needed.
- Managed sensitive documents securely, safeguarding against potential breaches of confidentiality.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Legal Secretary/Investigative Assistant
Monroe County Office of the District Attorney
07.2017 - 10.2021
- Assist detectives and courthouse office personnel with a various range of clerical/administrative duties.
- Answer and direct incoming telephone calls to appropriate parties.
- Greet and screen guests upon entering and unlock door for them if deemed appropriate.
- Listen to outgoing recorded telephone calls from inmates, transcribe and create summaries.
- Receive, log and send complaints from Inmate Complaint Line.
- Log and consolidate all incoming inmate incidents and add cases into Visual Alert reporting program.
- Conduct analysis and monthly statistical evaluation reports for incidents at Monroe County Correctional Facility.
- Assist detectives with the Bad Check Program.
- Compose routine correspondence with multiple departments and check outgoing correspondence for any errors.
- Write and send letters to victims and offenders on case-by-case basis.
- Maintain use of Microsoft Suite programs such as Microsoft Word, Outlook, Excel, Powerpoint, etc.
- Input all necessary data into Visual Alert program for Precious Metals licenses and renewals.
- Prepare forfeiture petitions, file, mail correspondence and track, draft all accompanying motions to defendants, file publications and search records for location purposes as needed.
- Conduct SkipTrace requests for various courthouse departments.
- Assist in the intern selection process for Fall, Winter, Spring and Summer.
- Give interns tour, go over duties and what's expected of them during their term, act as secondary supervisor.
- Conduct social media searches upon request.
- Drop off court orders to judges for signing.
- Assist in trial prep as needed.
- Order office supplies upon request.
- Developed and maintained filing and retrieval systems.
Exhibitor
Basement Waterproofing Specialists
01.2016 - 07.2017
- Intercept consumers and provide information to prospective customers regarding mold, leaks in basements, flooding in the yard, etc.
- Cultivate leads by providing information and having prospective customers sign up for free estimations.
- Set up display.
- Report leads via email to supervisors.
- Acquire and maintain knowledge of products represented.
- Maintained a clean, professional appearance of the exhibit space during events to uphold positive brand image.
- Secured valuable leads for business development by proactively networking with event attendees.
Server
Red Robin
01.2016 - 07.2017
- Present menus and answer questions about the cuisine, make recommendations upon request
- Recommend wines and other drinks to customers.
- Write customers' orders and convey to kitchen staff.
- Serve food, drinks and desserts to customers.
- Serve specialty dishes to customers at tables as required.
- Check to ensure that customers are enjoying their meals - take action to correct any issues, as needed.
- Use computers to input orders.
- Prepare bill/receipts and collect payment from customers.
- Manage money and give back change when needed.
- Clean tables and other areas as needed upon guest's departure.
- Responsible for drop at end of night.
Server/Hostess
Pocono Brewing Company
01.2015 - 01.2016
- Company Overview: Same owner as Big Daddy's BBQ.
- Ensure all menus are wiped down and free of blemishes or stains.
- Ensure entry doors are clean, free of debris and the space is inviting.
- Check answering machine messages to ensure that all reservations are scheduled.
- Check with manager to see if there are any private parties scheduled.
- Check on kitchen status to see if they are behind or out of supplies.
- Plan out the seating chart and organize the reservations.
- Greet guests, escort them to their tables and present menus.
- Make certain that the server is aware that the customer has been sat.
- Keep the count for individual servers to ensure equal seating opportunities.
- Keep an eye on the dining room, entryway and bathrooms for cleanliness.
- Same owner as Big Daddy's BBQ
Server/Hostess
Big Daddy's Family Barbecue
01.2013 - 01.2015
- Ensure all menus are wiped down and free of blemishes or stains.
- Ensure entry doors are clean, free of debris and the space is inviting.
- Check answering machine messages to ensure that all reservations are scheduled.
- Check with manager to see if there are any private parties scheduled.
- Check on kitchen status to see if they are behind or out of supplies.
- Plan out the seating chart and organize the reservations.
- Greet guests, escort them to their tables and present menus.
- Make certain that the server is aware that the customer has been sat.
- Keep the count for individual servers to ensure equal seating opportunities.
- Keep an eye on the dining room, entryway and bathrooms for cleanliness.
Lifeguard
Great Wolf Lodge
05.2011 - 12.2012
- Demonstrate the ability to provide expert care, sensitive consideration and efficient service to guests.
- In-service hours as required.
- Assist in first-aid care, rescue guests when needed.
- Provide directions to guests.
- Clean at the end of the shift to prepare for new guests.
- Attentively monitored swimmers to identify distress.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Upheld hygiene standards in pool and surrounding area.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
Associate's Degree - Paralegal Studies
Northampton Community College
Bethlehem, PA05.2017
Skills
- Proofreading
- Typing
- Microsoft Suite Proficient
- Transcription
- Legal Research
- Strong organizational skills
- Great interpersonal skills
- Ability to multi-task efficiently
- Excellent phone and computer skills
- Ability to work as a team
- Strong attention to detail
- Ability to relay information accurately to others
- Ability to listen patiently
- Excellent communication, verbal and written skills
- Positive, self-motivated, enthusiastic
- Problem-solving
- Time management
Certification
Paralegal Certificate (ABA Approved), 05/01/17, Present
Additional information - Skills/Abilities
- Strong organizational skills
- Great interpersonal skills
- Ability to multi-task efficiently
- Excellent phone and computer skills
- Ability to work as a team
- Strong attention to detail
- Ability to relay information accurately to others
- Ability to listen patiently
- Excellent communication, verbal and written skills
- Positive, self-motivated, enthusiastic
- Was Certified in First Aid, CPR and NPWLTP (Passed Ellis & Associates Lifeguard Training)
Timeline
Court Liaison Administrative Assistant
Stroud Area Regional Police
01.2021 - Current
Legal Secretary/Investigative Assistant
Monroe County Office of the District Attorney
07.2017 - 10.2021
Exhibitor
Basement Waterproofing Specialists
01.2016 - 07.2017
Server
Red Robin
01.2016 - 07.2017
Server/Hostess
Pocono Brewing Company
01.2015 - 01.2016
Server/Hostess
Big Daddy's Family Barbecue
01.2013 - 01.2015
Lifeguard
Great Wolf Lodge
05.2011 - 12.2012
Associate's Degree - Paralegal Studies
Northampton Community College
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