Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Bianca Dabi

Tulsa,OK

Summary

Passionate, dynamic professional bartender, with outshining talent, evolved into leadership and management, overseeing operations for large catering events, casual dining, and pub venues. Successfully onboarded, trained and mentored staff, promoted morale, resulting in stellar performance and teamwork. Proven results with excellent problem solving skills, critical thinking during unexpected and invariably changing events during peak hours of operation. Strict adherence to department health and safety standards, while maintaining exceptional product quality and low cost control. Consistently having a favorable outcome by strengthening owner, employee, and customer relationships, record sales, optimized workflow efficiency, exceptional guest satisfaction, with minimized operational disruptions.

Overview

26
26
years of professional experience

Work History

Event Manager

F and J Catering
10.2000 - Current
  • Planned and executed events, event staffing and scheduling. Manager of operations on site between two locations, supervising employees, monitoring inventory, product movement, deliveries, POS and other technical issues.
  • Coordinating with event committees, vendors, inspections and POS tech management to ensure the venue is able to operate safely and efficiently at a high capacity.
  • Assisted in creating a brand with a unique concept, developed menu items and pricing, signage and logistics.

Bartender

Yaya's Beachside Bar
04.2024 - 06.2025
  • Crafted and served a diverse range of cocktails and beverages to enhance guest experiences.
  • Managed inventory, ensuring availability of high-quality ingredients and supplies for bar operations.
  • Trained and mentored junior bartenders on mixology techniques and customer service standards.
  • Developed seasonal drink menus to attract new customers and increase repeat business.
  • Served high customer volumes during special events, nights, and weekends.
  • Established strong relationships with patrons, fostering a welcoming atmosphere that encouraged loyalty.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

North Turn
04.2024 - 05.2024
  • Set up and maintained appropriate stock levels for bar.
  • Operated POS systems and managed bar tabs to track revenue.
  • Recommended current products and limited promotions to upsell beverage orders.
  • Used proper pour methods to reduce waste and spills.

FOH Manager

First Turn
03.2024 - 05.2024
  • Kept restaurant operating properly by enforcing healthy code standards and staying on top of daily checklists.
  • Hiring and training staff.
  • Creating shift schedules.
  • Facilitating communications between kitchen staff, servers and bartenders.
  • Managing inventory, making sure all waste, spills and comps are accounted for.
  • Kept up employee accountability and morale.
  • Established a three tier course of action disciplinary system.
  • Ensuring staff is proficient in menu items and bar selections, ensuring prompt service and upselling.
  • Delivered consistently positive experiences to guests by directly handling escalated issues and training staff to serve customers' needs.

General Manager

Tayton Obrian's
12.2020 - 03.2024
  • Controlled costs and properly rotated inventory, minimizing waste and moving older products.
  • Trained and supervised bar staff to deliver top-notch service and craft high-quality beverages.
  • Staffed bar with appropriate coverage for slow, busy and special event shifts.
  • Created drink menus and pricing.
  • Created and administered employee tests on product, company info and procedures.
  • Organized bar meetings.
  • Periodically tested bartenders on pricing, products and procedure, including pre-shift pour testing.
  • Coordinating and communicating with security staff on a daily to ensure guest and employee safety, supervising and deescalating volatile situations.
  • Ensuring bartenders are vigilant with overserving, being versed in proper ID's, refusing service and following proper refusal procedures.
  • Enforcing proper employee dress codes and hygiene.
  • Established and executed three tier disciplinary system.
  • Oversaw bar staff, bar backs, and in some cases kitchen and security staff.
  • Appropriately delegated tasks to staff.
  • Setting up and making changes to the POS system from the manager console and keeping POS system current.

Group Fitness Instructor

Alpha Project Strength and Conditioning
03.2020 - 06.2020
  • Completed certifications to expand knowledge and skills in specialized fitness areas.
  • Designed daily WOD (timed cross fit style workouts for participants ranging from novice to advanced athletes).
  • Supervised and led a small diverse group with all different fitness levels, making instruction more difficult.
  • Incorporated interactive elements to enhance participant engagement throughout classes.
  • Educated participants on safety protocols and injury prevention strategies for safer workouts.
  • Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
  • Led weekly classes for up to 6 individuals with consistent participation and positive feedback.

Virtual Fitness Coach

Gymguyz
01.2010 - 06.2020
  • Developed strong member relationships with caring and collaborative approach.
  • Instructed on proper use of equipment for safety of all members.
  • Offered guidance on injury prevention measures during workouts, minimizing downtime to physical setbacks or strains.
  • Modified workout plans according to fitness levels and medical considerations.
  • Developed strong relationships with clients, fostering trust and loyalty in their fitness journeys.
  • Managed scheduling of personal training sessions, accommodating changes when necessary to ensure client satisfaction.
  • Consulted with clients to define personal health needs, formulate effective fitness, nutritional or rehabilitation plans and improve overall well-being.

Mobile Personal Trainer

Independant
01.2019 - 03.2020
  • Maintained current liability insurance.
  • Traveled to client's homes ranging from 5-30 miles.
  • Provided and maintained a mobile gym and supplied equipment.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Designed specific workout systems for individual clients based on performance ability.
  • Trained clients during strength training, cardiovascular exercise, and stretching.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.

Personal Trainer, Group Fitness Instructor

Northwood Country Club
01.2019 - 03.2020
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardiovascular exercise, and stretching.
  • Increased client retention through consistent communication, motivation, and support.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Implemented corrective exercise training where needed.
  • Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
  • Conducted comprehensive fitness assessments, setting realistic goals for each client's.

Bartender/Server

Harder Concepts
06.2004 - 06.2019
  • Worked at multiple locations for this company for almost 20 years, some full time and as a fill in.
  • Stayed loyal to the same employer for about 10 years.
  • Bartended, served, ran expo, whatever the need for the fill in.
  • Occasionally acted as manager on duty.
  • Performed nightly closing duties on POS and EOD reports.

Education

Certified Nutrition Coach - Nutrition

National Acadamy of Sports Medicine
Gilbert, AZ
02-2025

Certified Personal Trainer - Personal Training

National Acadamy of Sports Medicine
Gilbert, AZ
01-2025

Adult, Child, Infant CPR&AED/First Aid - CPR AED/First Aid

American Health Care Acadamy
Coppel, Texas
01-2025

Corrective Exercise Specialist - Corrective Exercise

National Acadamy of Sports Medicine
Gilbert, AZ
01-2020

Mind/Body - Yoga/Pilates

American Council On Exercise
San Diego, CA
09-2015

Basic Yoga Instructor - Yoga

YogaFit Training Systems
Fort Lauderdale, FL
03-2014

Certified Personal Trainer - Certified Personal Trainer

Cooper Institute
Dallas, TX
06-2012

High School Diploma -

Nathan Hale
Tulsa, OK
05-1993

Skills

  • Team leadership and Supervision
  • Excellent guest relations
  • High reliability and standards
  • Strong work ethic
  • Powerful multitasking
  • Results mindset
  • Clear communication
  • Special events planning
  • Proficient with high-volume output
  • Critical thinking
  • Employee training and scheduling
  • POS computer training
  • Menu development
  • Company branding

Accomplishments

Assisted in creating a brand and building a business from the ground up. Built a devoted and reliable staff and loyal following. Established regimen, organization,and leadership, bridged communication with employers and all departments in a challenging role without previous management. Repeatedly received acknowledgement recommendations for excellent work ethic, dynamic skills and interpersonal relationships with guests and coworkers.

Competed and won 7 trophies in sanctioned NPC fitness competitions inspiring and coaching new competitors to compete and place.

Attained life changing health and fitness and rehabillitation goals with clients and myself.

Timeline

Bartender

Yaya's Beachside Bar
04.2024 - 06.2025

Bartender

North Turn
04.2024 - 05.2024

FOH Manager

First Turn
03.2024 - 05.2024

General Manager

Tayton Obrian's
12.2020 - 03.2024

Group Fitness Instructor

Alpha Project Strength and Conditioning
03.2020 - 06.2020

Mobile Personal Trainer

Independant
01.2019 - 03.2020

Personal Trainer, Group Fitness Instructor

Northwood Country Club
01.2019 - 03.2020

Virtual Fitness Coach

Gymguyz
01.2010 - 06.2020

Bartender/Server

Harder Concepts
06.2004 - 06.2019

Event Manager

F and J Catering
10.2000 - Current

Certified Nutrition Coach - Nutrition

National Acadamy of Sports Medicine

Certified Personal Trainer - Personal Training

National Acadamy of Sports Medicine

Adult, Child, Infant CPR&AED/First Aid - CPR AED/First Aid

American Health Care Acadamy

Corrective Exercise Specialist - Corrective Exercise

National Acadamy of Sports Medicine

Mind/Body - Yoga/Pilates

American Council On Exercise

Basic Yoga Instructor - Yoga

YogaFit Training Systems

Certified Personal Trainer - Certified Personal Trainer

Cooper Institute

High School Diploma -

Nathan Hale
Bianca Dabi