Bianca Davenport
Pflugerville,TX
Summary
Detail-oriented and dedicated individual with strong organizational skills to a growing company. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
SAHM
Davenport Household
04.2014 - Current
- Oversees operations of all systems and procedures (laundry, shopping, cleaning, transportation.) Budgets for and allocates appropriate expenditures (groceries, mortgage, insurance, bills.) Delegates operational tasks to promote equal division of labor (chore charts, daily cleaning routines.) Coordinates educational curriculum of children.
- Oversees emotional development of children
- Volunteers at local Elementary school to promote educational growth.
Assistant Banking Center Manager
Bank Of America
01.2009 - 04.2014
- Provided oversight on all operational activities including transaction accuracy and execution of operational leadership tasks
- Assisted manager with resource management, operational excellence, hr procedures including associate development
- Coached associates to be efficient and in compliance with established policies & procedures in customer service, operational procedures, transaction accuracy, and customer engagement
- Identified risk, prioritized areas of focus & educated associates on avoiding risk, and created action plans to correct issues
- Optimized resource allocation by monitoring staff schedules, managing budgets, and controlling costs
- Conducted regular audits to ensure compliance with federal regulations and internal policies
- Optimized resource allocation by building and monitoring staff schedules
Assistant Boutique Manager
Bare Essentials
08.2008 - 08.2009
- Motivated, inspired & lead team to achieve personal and team productivity goals
- Monitored week to date, month to date, and YTD sales expectation results
- Maintained payroll budgets
- Assisted Boutique Manager with interviewing candidates, hiring, and terminating
- Fostered a collaborative and cooperative work environment, ensuring a positive internal and external client experience
- Provided coaching to ensure the individual and collective skills of the team were utilized effectively to maximize sales results and productivity
- Managed daily operations of the boutique, ensuring a smooth and efficient workflow.
Store Manager
Motherhood Maternity
05.2004 - 08.2008
- Lead and coached team to effectively connect with and educate Mom to be
- Empowered team to make store-based decisions that met company expectations and supported overall client experience
- Maintained an in-depth knowledge of all merchandise in the store, coach store team on all aspects of product knowledge, including brand information and differences, styling tips, fabrications, and key features and benefits of product assortment
- Ensured that visual/marketing presentation was consistent throughout the store
- Oversaw financial aspects of the store including payroll, budgets, expenses, and inventory
- Communicated business opportunities, client feedback, and store need to Area/District Manager
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility
Education
Rio Salado College
Tempe, AZSkills
- Project Planning
- Multitasking
- Time Management
- Analytical and Critical Thinking
Timeline
SAHM
Davenport Household
04.2014 - Current
Assistant Banking Center Manager
Bank Of America
01.2009 - 04.2014
Assistant Boutique Manager
Bare Essentials
08.2008 - 08.2009
Store Manager
Motherhood Maternity
05.2004 - 08.2008
Rio Salado College
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