Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bianca Dedmon

Portland

Summary

Developed strong advocacy and communication skills in community-focused environment, looking to transition into new field. Proficient in identifying needs and providing tailored support to diverse groups. Seeking to leverage these transferrable skills to make positive impact in new professional capacity.

Overview

8
8
years of professional experience

Work History

Customer Service Associate

Banana Republic
03.2017 - 12.2018
  • Upheld store presentation standards by folding apparel, organizing displays, and maintaining a clean, welcoming environment
  • Utilized strong interpersonal communication and patience to deliver exceptional customer service in a fast-paced retail setting
  • Created a positive first impression by consistently greeting customers with enthusiasm and a friendly demeanor

Caregiving

It Takes A Village
01.2018 - 05.2021
  • Provided hands-on support to children and adults with disabilities, including lifting, hygiene care, and activity assistance
  • Helped individuals navigate their environments and engage in exploratory, enriching experiences
  • Maintained a calm, positive demeanor while demonstrating exceptional patience and empathy in all interactions
  • Developed and implemented adaptive learning strategies tailored to diverse cognitive and physical abilities

Family Advocate Coordinator/PCL

Self Enhancement Incorporation
12.2021 - Current
  • Fostered meaningful relationships with children and their families to build trust and enhance program engagement
  • Advocated for families in crisis by providing emotional support and resources.
  • Maintained accurate and timely documentation, including case notes and incident reports, ensuring clear communication and accountability
  • Assisted in developing individualized service plans based on family needs and goals.
  • Educated families about available resources, improving their ability to navigate systems effectively.

Youth Advocate

New Avenues for Youth
06.2024 - Current
  • Provided trauma-informed, equity-centered support to youth experiencing or at risk of homelessness, focusing on empowerment, safety, and long-term stability.
  • Facilitated access to housing, education, employment, and mental health resources through individualized case management and advocacy.
  • Collaborated with a multidisciplinary team to design and implement youth-driven programming that emphasized voice, choice, and leadership development.
  • Supported LGBTQIA2S+ youth through affirming services and inclusive practices, ensuring culturally responsive care.
  • Engaged in ongoing professional development to deepen understanding of systemic inequities and enhance service delivery.

Education

Bachelor of Science - Psychology science

Portland State University
Portland, OR
06-2025

Skills

  • Communicating & Direct Work with Traumatized Children
  • Suicide Prevention
  • First-Aid and CPR
  • HIPPA Training
  • Narcan
  • Child and adolescent Needs and Strengths (CANS)
  • Mandatory Reporting
  • Medication Administer and Reporting (MARS)
  • Affirming LGBTQ care
  • Natural disaster and Safety
  • Applied Suicide Intervention Skills (ASSIST)
  • Peer-Support Specialist

Timeline

Youth Advocate

New Avenues for Youth
06.2024 - Current

Family Advocate Coordinator/PCL

Self Enhancement Incorporation
12.2021 - Current

Caregiving

It Takes A Village
01.2018 - 05.2021

Customer Service Associate

Banana Republic
03.2017 - 12.2018

Bachelor of Science - Psychology science

Portland State University

Similar Profiles

CREATE PROFILE