Bianca De La Torre
Sacramento,CA
Summary
Dynamic security professional with extensive experience at Lyons Security Services, excelling in surveillance monitoring and emergency response planning. Proven ability to develop security protocols and deliver exceptional customer service, ensuring safety and satisfaction for clients and visitors. Strong communicator and team player, dedicated to maintaining a secure environment.
Overview
14
14
years of professional experience
Work History
Security Officer
Lyons Security Services
Sacramento, California
10.2024 - Current
- Conducted regular patrols to deter and detect potential security breaches.
- Monitored premises to ensure safety and security for clients and visitors.
- Responded promptly to alarms and incidents, maintaining a calm demeanor.
- Monitored surveillance cameras and responded to suspicious activity.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Guarded restricted areas to prevent unauthorized entry.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff and visitors upon arrival at facility entrance.
- Engaged with clients to address concerns and provide exceptional customer service.
- Trained new security personnel on procedures and company policies effectively.
- Assisted in the development of security protocols and emergency response plans.
Security Guard
Capital Security Solutions
Sacramento, USA
12.2023 - 08.2024
- Ensured safety of patients and customers by implementing safety protocols and actively monitoring environment, fostering a secure atmosphere.
- Secured premises of physical therapy hospital and dispensary by monitoring access points and conducting regular patrols, enhancing overall safety.
- Detected and reported suspicious activity on premises by observing and documenting unusual behavior, contributing to improved security vigilance.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Traveling Inventory Associate
WIS International
Sacramento, USA
12.2020 - 12.2023
- Documented inventory at client locations throughout multiple cities and states to maintain comprehensive records.
- Tracked and counted inventory across diverse locations to ensure accuracy.
- Supported special projects by cycle counting and reorganizing inventory storage areas to enhance accessibility.
Cap 2 Stocker
Walmart
Ceres, USA
08.2017 - 11.2018
- Stocked products on store shelves and organized inventory in sales floor and backroom, maintaining optimal product presentation.
- Collaborated with team to efficiently unload daily freight deliveries from trailer trucks, ensuring timely product availability.
- Maintained cleanliness and safety standards throughout the stock area.
- Provided assistance to customers with inquiries and requests, enhancing overall shopping experience.
Floral Assistant
Hand Creations
Ceres, USA
11.2012 - 01.2013
- Guided customers in selecting floral arrangements to enhance their experience.
- Designed displays in store, and assisted in setting up large scale events.
- Managed checkout, handled customer inquiries, and coordinated deliveries for timely service.
- Upheld general maintenance and cleanliness of the merchandise and establishment.
Skills
- Patrol management
- Surveillance monitoring
- Emergency response planning
- Incident reporting
- Security protocol development
- Access control procedures
- Time management
- Organization skills
- Teamwork
- Collaborative problem-solving
- Situational awareness
- Customer service
- Confident communicator
Timeline
Security Officer
Lyons Security Services
10.2024 - Current
Security Guard
Capital Security Solutions
12.2023 - 08.2024
Traveling Inventory Associate
WIS International
12.2020 - 12.2023
Cap 2 Stocker
Walmart
08.2017 - 11.2018
Floral Assistant
Hand Creations
11.2012 - 01.2013