Bianca Ramos
Bryan,TX
Summary
Customer service expert with a strong track record in cash handling and operational efficiency. Demonstrated leadership as Shift Lead, boosting team performance through strategic training and inventory oversight. Skilled in relationship management and product knowledge, consistently achieving high customer satisfaction. Highly organized with a focus on accuracy in cash reconciliation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Mcdonals
Bryan, TX
01.2021 - 03.2023
- Process customer purchases quickly and accurately
- Provide friendly and helpful customer service
- Assist customers with product inquiries
Shift Lead
Grand Station Entertainment
College Station, Texas
08.2019 - 01.2022
- Supervised team members during shifts to ensure operational efficiency.
- Trained new employees on procedures and safety protocols.
- Managed inventory levels and restocked supplies as needed.
Education
High School Diploma -
Rudder High School
Bryan, TX03-2021
Skills
- Customer service and support
- Cash handling
- Inventory management
- Product expertise
- Relationship management
Certification
- it goggle support
- digital marketing
Timeline
Cashier
Mcdonals
01.2021 - 03.2023
Shift Lead
Grand Station Entertainment
08.2019 - 01.2022
High School Diploma -
Rudder High School
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