Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bianca Enriquez

Deer Park,TX

Summary

Dynamic Shift Lead Manager with a proven track record of enhancing customer satisfaction, optimizing inventory management, and leading high-performing teams. Skilled in performance coaching, conflict resolution, and team building, with a history of reducing waste and improving operational efficiency.

Experienced in warehouse operations, applying effective inventory management techniques to ensure accuracy, order fulfillment, and workflow optimization while upholding safety standards.

Proficient in cash handling, transaction processing, and customer service in fast-paced retail environments. Known for strong communication skills, attention to detail, and the ability to maintain accuracy under pressure, consistently ensuring smooth operations and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Cashier

Kroger
La Porte, TX
03.2025 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Learned roles of other departments to provide coverage and keep store operational.

Warehouse Associate

Ferguson
Laporte, TX
10.2019 - Current
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Maintained accurate inventory records through manual and computerized systems.
  • Checked all outgoing shipments to ensure accuracy prior to dispatch.
  • Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.

Shift Manager

Taco Bell
Pasadena,La Porte, Seabrook, TX
04.2018 - 03.2025
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
  • Provided coaching and guidance to team members when necessary to improve performance.

Education

High School Diploma -

Deer Park High School
Deer Park
05-2018

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Order processing
  • Team training
  • Communication skills
  • Time management
  • Multitasking and organization
  • Merchandise restocking
  • Employee training
  • Order fulfillment
  • Shipping processes
  • Problem solving
  • Packaging and labeling
  • Attention to detail
  • Shipping and receiving

Timeline

Cashier

Kroger
03.2025 - Current

Warehouse Associate

Ferguson
10.2019 - Current

Shift Manager

Taco Bell
04.2018 - 03.2025

High School Diploma -

Deer Park High School

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