BIANCA FELIX
Mount Dora,FL
Summary
Accomplished Project Management and Supply Chain Specialist with 10+ years in logistics and inventory management. Proficient in ERP systems and process optimization, with a focus on risk mitigation and effective stakeholder communication. Demonstrated ability to enhance operational efficiency and solve complex problems in fast-paced settings. Extensive experience working in multicultural teams throughout North and South America.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Supply Chain Analyst
GOL Linhas Aéreas
São Paulo, Brazil
02.2013 - 07.2018
- Supervised 56 catering operations, ensuring consistent performance, safety, and compliance.
- Designed inspection protocols that extended equipment lifetime and reduced failures.
- Managed inventory accuracy and stock control using AMOS/ORACLE, improving traceability.
- Partnered with sales teams to validate orders, resolve discrepancies, and optimize demand planning.
- Developed in-flight menus within galley capacity and weight restrictions, improving efficiency.
- Ensured operational compliance with ISO 9001 & ISO 9100 quality standards.
Education
Associate of Applied Science - Logistics And Supply Chain Management
University of California, Irvine
04.2025
Master of Science - Quality Control and Safety Technologies
USP — Universidade de São Paulo
São Paulo, Brazil04.2016
Bachelor`s - Industrial Engineering (Engenharia de producao)
UFRJ — Universidade Federal do Rio de Janeiro
Rio de Janeiro, Brazil12.2009
Skills
- Project Management Skills
- Project Planning & Scheduling (WBS, timelines, milestones)
- Risk Management & Mitigation Planning
- Stakeholder Communication & Reporting
- KPI & Performance Tracking
- Process Improvement (Lean mindset)
- Cross-functional Team Leadership
- Budget Control & Resource Allocation
- Documentation, SOPs & Compliance Management
- Technical Skills
- ERP Systems: AMOS, ORACLE
- Logistics & Inventory Management
- Import/Export requirements
- MS Office (Advanced Excel), QuickBooks
- Quality Management (ISO 9001, 9100)
- Business Reporting & Data Analysis
- SAP proficiency
- Demand planning
- Cost reduction strategies
- Teamwork and collaboration
- Customer service
- Time management
Certification
- Controller in Quality ISO 9001
- Vanzolini Institute, São Paulo, Brazil | Jul 2016
- Postgraduate Certificate in Project Management Applied to Supply Chain
- USP — Universidade de São Paulo, Brazil | Apr 2014
Languages
Portuguese (native)
English (fluent)
Spanish (fluent)
Italian (Intermediary)
Japanese (Intermediary)
Timeline
Senior Supply Chain Analyst
GOL Linhas Aéreas
02.2013 - 07.2018
Bachelor`s - Industrial Engineering (Engenharia de producao)
UFRJ — Universidade Federal do Rio de Janeiro
Associate of Applied Science - Logistics And Supply Chain Management
University of California, Irvine
Master of Science - Quality Control and Safety Technologies
USP — Universidade de São Paulo