Bianca Fildes
Kenmore,NY
Summary
Experienced and nurturing nanny with a passion for providing exceptional care and support for children of all ages. Skilled in multitasking and managing the needs, schedules, and activities of four children with a focus on safety, engagement, and development. Reliable and supportive member of day to day schedule including meal preparations, household daily duties, personal and educational activities for each child. Committed to promoting a positive experience for the children under my care.
Overview
19
19
years of professional experience
Work History
Nanny
The Dewey Family
08.2014 - Current
- Prepare meals and snacks for children based on dietary guidelines.
- Overseeing the children's personal care routine including, clothing selection, dressing, and personal hygiene.
- Transporting children to and from school and extracurricular activities.
- Managing children's schedules effectively to ensure completion of homework, and daily routines.
- Light housekeeping duties such as dishes, laundry, and keeping the house tidy.
Customer Service Associate
Tops Markets
07.2005 - 10.2016
- Processing all service desk customer transactions which include check cashing, customer returns/refunds, money orders, Western Union, utility payments, and lottery sales.
- Help large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handle customer complaints resulting in satisfactory outcomes.
- Answer incoming calls and directing calls to the appropriate department or individual.
- Balancing till and all transactions made throughout the entire day.
Education
High School Diploma -
Grand Island High School
Grand Island, NY06.2007
Skills
- Patience and understanding
- Friendly
- Reliability and Trustworthiness
- Cheerful and energetic
- Schedule Management
- Childcare
- Cleaning and sanitation
- Early Childhood Development
- Child Supervision
Timeline
Nanny
The Dewey Family
08.2014 - Current
Customer Service Associate
Tops Markets
07.2005 - 10.2016
High School Diploma -
Grand Island High School
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