Bianca Filiponi
Loxahatchee,FL
Summary
Dedicated worker with excellent communication, tune management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Board Of County Commissioners
07.2023 - Current
- Assistant to the Building Director/Building Official
- Assistant in coordinating meetings
- Attend meetings, create and distribute agendas, transcribe minutes, compose and distribute reports of proceedings
- Revise and rewrite PPM’s for Building Officials approval for departmental use
- Maintains a variety of office files and records, compiles data, and complete legal forms to be recorded
- Answer phones to assist the public
- Compose emails to coordinate meetings or in response to the public or staff
Administrator
Palm Beach National Chapel
01.2022 - 06.2023
- Coordinated employee schedules and set dates for company meetings and appointments
- Trained newly hired employees regarding company procedures, standards and goals
- Tracked company inventones to prevent shortages and minimize equipment losses
- Updated client and employee information, financial records and schedules in company databases
- Handled vendor relations and negotiated contract renewals, terms and expirations
- Answered phone calls and emails from clients to address questions, complaints and needs
- Filed, sorted and compiled documents to aid paperwork workflow
- Paid vendors with company funds by confirming accurate checks and scheduling payments
- Coded documents according to company procedures
- Matched order forms with invoices and recorded necessary information
- Prepared purchase orders and expense reports.
Account Biller
St May's Hospital
09.2021 - 11.2021
- Communicated immediately with providers to clarify incomplete or unclear documentation
- Protected confidentiality of sensitive information to comply with HIPAA guidelines
- Prepared and reviewed claims for submission, resolving upfront claims edits and errors
- Followed up on accounts until zero balance or turned over for collection
- Routed statements for mailing or over-the-counter delivery to customers
- Fixed minor problems, such as equipment jams and notified repair personnel of major equipment problems.
Receptionist
Armani Nails
01.2017 - 09.2021
- Experienced with social media and communications platforms
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Used sign-in sheets and other check-in procedures to track visitors on premises
- Used proper telephone etiquette, answered calls and caller questions and transferred to proper extensions
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches
- Resolved and de-escalated issues to address customer concerns
- Built and maintained positive working relationships with co-workers
- Provided efficient and courteous service to customers
- Processed cash, check and credit cards for customer purchases.
Education
High School Diploma -
Seminole Ridge High School
Loxahatchee, FlSkills
- Communication with team members and customers
- Ability to deescalate situations to be able to address concerns with a pontive solution
- Excellent in work planning and prioritizing job duties and tasks
- Personable and Approachable
- Knowledgeable in administrative and clerical support
- Excel
Timeline
Administrative Assistant
Board Of County Commissioners
07.2023 - Current
Administrator
Palm Beach National Chapel
01.2022 - 06.2023
Account Biller
St May's Hospital
09.2021 - 11.2021
Receptionist
Armani Nails
01.2017 - 09.2021
High School Diploma -
Seminole Ridge High School
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