Bianca Flores
Irving,TX
Summary
Versatile and results-oriented professional with extensive experience in quality control and customer service, notably at IAC. Excelled in enhancing product quality and customer satisfaction through meticulous visual inspection and effective team leadership. Demonstrated strong work ethic and machinery operation skills, significantly contributing to operational excellence and positive customer relations.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Diligent Desired Position with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Professional machine operation specialist with substantial hands-on experience in operating and maintaining industrial machinery. Strong focus on ensuring precision, safety, and efficiency in all tasks. Collaborative team player known for reliability and adaptability to changing production needs. Skilled in troubleshooting equipment issues, maintaining optimal machine performance, and adhering to safety protocols.
Overview
5
5
years of professional experience
Work History
Quality Control Inspector
IAC
Arlington, TX
06.2024 - 09.2024
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
Assistant Manager
Fox Fuels
Irving, TX
09.2022 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Machine Operator
Dexas
Coppell, TX
07.2022 - 09.2022
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
Cashier
Chevron
Bayou Blue, La
02.2020 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Irving High School
Irving, TX07.2022
Skills
- Quality control
- Visual inspection
- Product inspection
- Customer service
- Team leadership
- Customer relations
- Good communication
- Strong work ethic
- Machinery operation
Languages
Spanish
Native or Bilingual
Timeline
Quality Control Inspector
IAC
06.2024 - 09.2024
Assistant Manager
Fox Fuels
09.2022 - 02.2024
Machine Operator
Dexas
07.2022 - 09.2022
Cashier
Chevron
02.2020 - 06.2022
Irving High School