Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Bianca Gardner

Jamestown,NY

Summary

I am proactive and customer-focused. As well as those teaits, I excel in fast-paced environments, as demonstrated during my tenure at Wegmans. Leveraging strong cash management and a team player attitude, I significantly contributed to maintaining financial integrity and enhancing customer satisfaction. My quick learning ability and excellent customer service skills ensure high-quality interactions and operational efficiency.

I am a committed and hardworking employee with experience processing transactions and assisting customers. I am also dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

3
3
years of professional experience

Work History

Front End Cashier

Wegmans
11.2023 - Current
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Handled cash with high accuracy and took care to check bills for fraud.

Crew Member

Arby's
06.2023 - 12.2023
  • Operated cash register to ring up final bill and process various forms of payment.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Became familiar with products to answer questions and make suggestions.
  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Expo/Restaurant Hostess

Guppy's Restaurant & Tavern
06.2021 - 10.2021
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

No Degree - Elementary, Early Childhood, Inclusive Education

Saint Bonaventure University
Olean, NY
05-2028

High School Diploma -

Jamestown High School
Jamestown, NY
06-2024

Skills

  • Quick Learner
  • Strong Work Ethic
  • Excellent customer service
  • Patience and Empathy
  • Customer Service
  • Team player attitude
  • Cleanliness and hygiene
  • Cash Management
  • Sales strategy

Accomplishments

  • Achieved student of the year in my senior year of high school by completing all of my assignments with accuracy and efficiency, as well as keeping a positive attitude.
  • Achieved athlete of the year through effectively working hard and helping my teammates.

Interests

  • Community Cleanup
  • I enjoy helping others and giving back to the community
  • Documenting and sharing travel experiences
  • Volunteering

Timeline

Front End Cashier

Wegmans
11.2023 - Current

Crew Member

Arby's
06.2023 - 12.2023

Expo/Restaurant Hostess

Guppy's Restaurant & Tavern
06.2021 - 10.2021

No Degree - Elementary, Early Childhood, Inclusive Education

Saint Bonaventure University

High School Diploma -

Jamestown High School
Bianca Gardner