BIANCA GENARDI
Clifton,NJ
Summary
Accounting student with practical experience supporting walk-in and phone clients in a tax preparation office. Known for organizing confidential tax files, maintaining tracking records, and using Excel to support accurate document control, with coursework in financial reporting and bookkeeping reinforcing a detail focused approach.
Overview
4
4
years of professional experience
Work History
Intern
Steven Lissner & Company LLC
Mountain Lakes, New Jersey
02.2026 - Current
- Provided professional client service for walk-in and phone inquiries, enhancing client satisfaction in a tax preparation office.
- Facilitated clear communication with clients to streamline document drop-offs and the collection of tax preparation information.
- Scanned, uploaded, and organized confidential tax documents within an electronic filing system.
- Maintained complete client files using PAS-1 forms and tracking sheets for document monitoring.
Team Member
Applegate Farm
Montclair, New Jersey
04.2024 - 08.2024
- Handled in-person and online orders for groups of up to 5 customers, ensuring prompt and efficient service.
- Memorized 50 ice cream flavors and service options to provide knowledgeable and quick customer assistance.
- Built team readiness by training new employees on daily orders, inventory, and closing duties.
- Collaborated with 50 coworkers and managers to streamline daily operations and enhance service delivery.
Team Member
Tiki Bowls
Nutley, New Jersey
08.2022 - 05.2023
- Managed in-person and online orders while coordinating multiple tasks to enhance customer experience.
- Operated register and tablet, managed daily deposits to ensure accurate financial transactions.
- Responded to customer inquiries through phone and instant messaging to provide timely assistance.
- Maintained a clean store to support customer satisfaction.
Education
Bachelor of Science - Accounting
Ramapo College of New Jersey
Mahwah, NJ05-2029
Skills
- Microsoft Excel
- Data organization
- Document organization
- Basic bookkeeping
- Financial literacy
- Team collaboration
- Customer service
- Attention to detail
- Self-motivation and initiative
VOLUNTEER EXPERIENCE
- Care Packages For Local Paramus Shelter, Package Preparer, Clifton, New Jersey, 2021, Winter, Assembled together dozens of care packages consisted of toiletries and self care items to be distributed to various shelters and social services in Paterson.
- Clifton Comes together for Hurricane Harvey, Collector/Organizer, Clifton, New Jersey, 2017, Fall, Gathered items were brought to one local fire station to be assorted and shipped to Texas including clothes, dry goods, and paper products for those effected by hurricane.
Timeline
Intern
Steven Lissner & Company LLC
02.2026 - Current
Team Member
Applegate Farm
04.2024 - 08.2024
Team Member
Tiki Bowls
08.2022 - 05.2023
Bachelor of Science - Accounting
Ramapo College of New Jersey