Human resources professional with substantial experience in driving organizational success through strategic HR initiatives. Demonstrates strong focus on team collaboration and consistently achieving results. Known for adaptability, reliability, and ability to manage diverse HR functions, including employee relations and performance management.
Overview
10
10
years of professional experience
Work History
Human Resources Business Partner
H&M
11.2022 - Current
Reduced part-time turnover by 24.2% through targeted development and recognition programs, strengthening retention and engagement.
Increased internal promotions by 61% by implementing succession planning and conducting bi-quarterly skill gap analyses to identify and develop future leaders.
Partnered with executive leadership weekly to align HR KPIs with business goals, driving strategic workforce planning and organizational effectiveness.
Mediated employee relations conflicts, achieving a 95% resolution rate, improving team cohesion and fostering a positive work environment.
Led performance management cycles, coaching managers on goal setting, feedback delivery, and talent development to elevate leadership capability.
Leveraged data analytics and HR metrics to inform decision-making, optimize staffing models, and enhance workforce productivity.
Championed change management initiatives during organizational transitions, ensuring smooth adoption and minimal disruption to business operations.
Acted as a trusted advisor to senior leaders, influencing decisions on talent strategy, organizational design, and culture-building efforts.
Human Resources Manager
Rush University Medical Center
07.2022 - 11.2022
Improved HR operational efficiency by developing standardized SOPs and training programs, reducing process inconsistencies and increasing compliance.
Boosted workforce diversity by 28% through targeted diversity and inclusion training and strategic hiring initiatives.
Delivered daily HR analytics reports to HRBPs and executive leaders, enabling data-driven decisions that optimized workforce planning and reduced talent gaps.
Streamlined onboarding processes, cutting new hire ramp-up time by accelerating productivity and improving employee experience.
Senior HR Generalist
Rush University Medical Center
10.2019 - 07.2022
Ensured 100% compliance in managing internal transfers, promotions, and pay adjustments, mitigating risk and maintaining regulatory standards.
Increased HRIS efficiency through targeted training and process optimization, reducing manual errors and accelerating transaction processing.
Streamlined administrative operations, including bill payments and records management, cutting processing time by 30% and improving audit readiness.
Partnered with HR leadership to standardize workflows, reducing redundancies and improving overall HR service delivery.
Delivered accurate, timely reporting to support strategic decision-making and workforce planning initiatives.
Contract Positions
TEKsystems-Northwestern Medicine-Hyatt Hotels-Rush University Medical Center
10.2015 - 10.2019
TEKsystems Office Admin 8/2015-12/2017: Streamlined office operations at TEKsystems, enhancing efficiency by 25% and supporting a team of 30 professionals.
Northwestern Medicine Help Desk Analyst 12/2017-05/2018: Provided exceptional technical support for 250+ users at Northwestern Medicine, improving issue resolution time by 30%.
Hyatt Hotels HR Support Specialist 6/2018-10/2018: Streamlined onboarding processes for new hires at Hyatt Hotels, improving training efficiency by 15% within 4 months.
Rush University Medical Center HRIS Specialist 10/2018-10/2019: Streamlined HRIS processes at Rush University Medical Center, improving data accuracy, data implementation through ServiceNow, trained staffed on the process by during my tenure.