Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Hi, I’m
Bianca Harris
Morrisville,PA
Summary
Overview
17
years of professional experience
Work History
Amazon
Associate
11.2021 - 06.2022
Job overview
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
Lower Bucks Hospital
Assistant Cook
04.2017 - 05.2019
Job overview
- Prepared food orders to support waitstaff and other team members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Worked with chef to prepare daily food specials and other supplies.
- Portioned meals according to recipe specifications, limiting kitchen waste.
- Monitored food quality and temperature for safe consumption.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed recipes closely for consistent taste, quality and presentation.
- Distributed food during busy peak periods to drive customer satisfaction.
- Seasoned and cooked food according to recipes or personal judgment and experience.
Holiday Inn Express Hotel
Head Chef
01.2015 - 03.2017
Job overview
- Created recipes and prepared advanced dishes.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Placed orders to restock items before supplies ran out.
- Hired, managed, and trained kitchen staff.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Maintained well-organized mise en place to keep work consistent.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Interacted with guests to obtain feedback on product quality and service levels.
US Army
Human Resources Specialist
07.2005 - 03.2011
Job overview
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Developed and coordinated employee training programs to improve productivity and performance.
- Advocated for staff members, helping to identify and resolve conflicts.
Education
The Art Institue of Philadelphia Philadelphia, PA
Bachelor of Science from Restaurant And Culinary Management
02.2014
University Overview
The Art Institute of AustinAustin
Bachelor of Arts from Restaurant And Culinary Management
06.2011
University Overview
Skills
- Time Management
- Sales Expertise
- Stocking and Replenishing
- Adobe Systems Adobe InDesign
- Microsoft Office
- Customer Relationship Management
- Microsoft Windows
- Order Supplies
- New Hire Training
- Microsoft Excel
Timeline
Associate
Amazon
11.2021 - 06.2022
Assistant Cook
Lower Bucks Hospital
04.2017 - 05.2019
Head Chef
Holiday Inn Express Hotel
01.2015 - 03.2017
Human Resources Specialist
US Army
07.2005 - 03.2011
The Art Institue of Philadelphia
Bachelor of Science from Restaurant And Culinary Management
The Art Institute of Austin
Bachelor of Arts from Restaurant And Culinary Management
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