Hi, I’m
Bianca Hartwell
Minden,LA
Summary
Dedicated and personable professional with 5+ years of experience in customer service, sales, and cash handling. Skilled in multitasking, problem-solving, and maintaining a positive attitude under pressure. Seeking a remote position where I can leverage my strong communication skills, attention to detail, and technical proficiency to provide excellent service and support.
Overview
6
years of professional experience
Work History
Discount WigsMemphis, TN
Retail Associate / Sales Consultant
06.2023 - 01.2024
Job overview
- Built strong rapport with customers to boost sales and promote products.
- Assisted customers with personalized service and product recommendations.
- Managed register duties and maintained floor displays.
Walmart SupercenterMinden, LA
Retail Associate / Money Center Support
05.2018 - 03.2023
Job overview
- Assisted hundreds of customers daily with purchases, returns, and financial services.
- Cross-trained and worked in the Money Center, handling bill payments and money transfers.
- Provided accurate information, resolved issues, and maintained a high level of professionalism.
- Developed a reputation for reliability, multitasking, and maintaining customer satisfaction.
Big O’s Burgers and WingsHomer, LA
Carhop / Cashier
09.2021 - 01.2022
Job overview
- Delivered timely and friendly food service with order accuracy.
- Managed multiple tasks during peak hours and built positive relationships with regulars.
Dollar General
Cashier / Customer Service Associate
10.2020 - 01.2022
Job overview
- Handled daily cash and card transactions with accuracy and efficiency.
- Maintained store cleanliness, stocked merchandise, and supported team goals.
- Greeted every customer warmly and resolved concerns with empathy and patience.
Education
Arcadia High SchoolArcadia, LA
High School Diploma
05-2014
Skills
Customer Service & Conflict Resolution
Call Center & Virtual Support Readiness
Data Entry & Typing (WPM: ~40)
Microsoft Word, Google Workspace, POS Systems
Cash Handling & Payment Processing
Sales & Upselling Techniques
Adaptability, Patience, and Time Management
Strong Phone Etiquette & Interpersonal Skills
Remote Work Tools Familiarity (Zoom, Email, Chat Support)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Associate / Sales Consultant
Discount Wigs
06.2023 - 01.2024
Carhop / Cashier
Big O’s Burgers and Wings
09.2021 - 01.2022
Cashier / Customer Service Associate
Dollar General
10.2020 - 01.2022
Retail Associate / Money Center Support
Walmart Supercenter
05.2018 - 03.2023
Arcadia High School
High School Diploma
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