Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Bianca Hermosillo

Los Angeles,CA

Summary

Skilled in multi-tasking while also providing efficient work for employers and clients. Quick learner whilst also always eager to develop skills and experience. Thrive in a fast paced environment and can adapt to any duties as needed. Always a team player as well as willing to establish strong interdepartmental relationships.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front Desk Lead Receptionist/Sales Representative

The Klub Gymnastics
01.2021 - Current
  • Provide assistance in a fast-paced environment with answering a large amount of phone calls and emails daily. Assist in scheduling, data entry and payments as well as giving information on our business and assisting our clients with their needs
  • Perform maintenance duties such as keeping stock, cleaning, organizing and inventory management
  • Sales Representative in our Ribbits store where I handle cash, count money, keep all our stock and products organized and stocked.
  • Handle reporting such as building excel sheets of students aging out who need to be contacted or children absent from classes.
  • Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
  • Assisted management in implementing new front desk procedures to increase efficiency and improve guest experiences.
  • Handled escalated customer concerns professionally, working towards satisfactory resolutions that maintained brand reputation.

Service Center Intern

Little Tokyo Service Center
  • Provide assistance such as filing, organizing, counting checks, copying, printing, and learning
  • Showed leadership while assisting the teen program with activities and learning summer curriculum
  • Collaboration working with peers, employers and other interns.

Cashier

Dunkin Donuts
02.2020 - 03.2020
  • Handle cash regularly while providing fast, efficient, and courteous service to all customers
  • Perform kitchen maintenance and cleaning duties, prepare products for the day, manage line operations in a fast pace environment.

Volunteer

Dolores Mission School
01.2015 - 01.2019
  • Provide assistance in the corporate office with tasks such as filings, mailing, organizing as well as hosting, attending, and volunteering at school events
  • Provide aid to teachers and students in classwork and homework.

Education

High School Diploma -

Sacred Heart High School
Los Angeles
01.2019

Skills

  • Scheduling
  • Computer Skills
  • Problem-Solving
  • Administrative Tasks
  • Creative and Resourceful
  • Attention to Detail
  • Fast Learner
  • Multitasking and Organization
  • Spreadsheet Tracking
  • Team player
  • Efficient

References

  • Nataly Quintero, (323) 303-9563, nquintero@dolores-mission.org
  • Angelica Garcia, (323) 482-7188, angelicavanessa07@gmail.com
  • Jacky Gutierrez, (323) 227-5582, jacky@theklubgym.com

Certification

CPR Certified

Timeline

Front Desk Lead Receptionist/Sales Representative

The Klub Gymnastics
01.2021 - Current

Cashier

Dunkin Donuts
02.2020 - 03.2020

Volunteer

Dolores Mission School
01.2015 - 01.2019

Service Center Intern

Little Tokyo Service Center

High School Diploma -

Sacred Heart High School
Bianca Hermosillo