Bianca Hernandez

• File applications for Title II & Title XVI

• Screen possibles for disability and answer all questions/concerns.

• Put possible clients for in person appointments/Create entry's into our database

• Meet with appointments in person and explain the disability process

• Provide welcome packets during appointments or mail when necessary. Packets include ADL's and RFCs to help strengthen case

• File representations forms to Local Office when case is already pending

• Take case through Intake and mail all required paperwork to local office for Initial applications

• Assign caseworkers to clients within the firm

• Make status calls with local/DDS

• Communicate with clients by email, text, and over the phone

• Scan sign up packets and separate all forms into t-drive, create e-folders for new clients, extract scanned pages and drop into appropriate locations within our database.

Fill out representation forms, including SSA-827, SSA-3288, Fee Agreements, Revocation Forms, SSA-795, SSA-821, etc.

• Upload ADLS to ERE when barcode is provided

• Request Medical Records

• Access CD's which include an encrypted password for possible clients with hearing scheduled, and copy entire file for the attorney.

• Programs used daily include Word, Excel, Abacus Law, and Message Slips

• Maintain store appearance
• Assist customers in fitting room
• Maintain sportswear department
• Unloaded new wear to sportswear department
• Provide customer services

• Order/Restock inventory
• Maintain cleanliness throughout the office,
• Place orders for co-workers and pick up food
• Welcome walk in clients, provide customer service
• Organize files and complete daily tasks on Excel/Word
• Ran errands for owner
• Assist co-workers

• Train new staff
• Restock inventory on a daily basis
• Forward sells report to supervisor
• Attend customers at checkout, over the phone orders, maintain store appearance
• Count and record daily cash sales revenue
• Greet and attend customers with a friendly smile.