Bianca Hernandez
Woodward,OK
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Calm and level-headed with the ability to handle difficult patients and high-stress situations. Use of strong verbal communication skills and humor to develop strong relationships with patients and their families.
Overview
19
19
years of professional experience
Work History
LPN
Newman Memorial Hospital
2022.06 - Current
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objects
- Responded to patient requests with appropriate clinical and personal assistance.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Delivered emotional support to patients and families during challenging times.
- Took samples to complete diagnostic and routine assessment tests.
- Helped patients with bathing, dressing, feeding, and other daily living activities.
Assistant Manager, Pharmacy Tech
Walgreens
2014.12 - 2021.06
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Paralegal Assistant
Charles Reed Law Firm
2012.08 - 2013.12
- Prepared legal briefs, motions, and pleadings.
- Assisted lawyers with materials preparation for internal and external training events.
- Conferred with clients and other involved parties to gather and track case information.
- Organized documents to manage paper and electronic filing systems of clients.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Researched and stayed up to date and immigration laws.
- Translated via telephone or in person with clients and any needed facilities.
Skating Carhop
Sonics Drive In
2004.08 - 2012.12
- Answered guest questions and promoted special products.
- Memorized orders and maintained accuracy in high-traffic times.
- Balanced orders on trays weighing over 15 lbs and delivered them to cars.
- Provided accurate change and order receipts promptly when processing and completing customers' cash transactions.
- Verified consistency in food presentation and quality by inspecting orders prior to delivery.
- Welcomed and greeted guests and delivered outstanding customer service.
- Delivered change and receipts to 50-100 customers a day in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
Education
Vocational - Practical Nursing
Highplains Technology Center
Woodward, OK05.2022
GED -
Woodward Public School Co-Op Edu
Woodward, OK09.2016
Skills
- Patient Management
- Breathing treatments
- Patient Assessments
- Caregiving skills
- EMR / EHR
- Medical Records Management
- Direct Patient Care
- Inpatient care
Timeline
LPN
Newman Memorial Hospital
2022.06 - Current
Assistant Manager, Pharmacy Tech
Walgreens
2014.12 - 2021.06
Paralegal Assistant
Charles Reed Law Firm
2012.08 - 2013.12
Skating Carhop
Sonics Drive In
2004.08 - 2012.12
Vocational - Practical Nursing
Highplains Technology Center
GED -
Woodward Public School Co-Op Edu
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