Bianca Hernandez
Bronx,NY
Summary
Experienced service professional with relationship building capabilities, seeking new challenges where my experience can be utilized to improve customer satisfaction as well as help me develop my career path.
Overview
11
11
years of professional experience
Work History
Administrative Assistant/AP/AR
Alpine Construction And Renovation
01.2019 - Current
- Maintain computer and manual filing system
- Handle sensitive information in a confidential manner
- Carry out administrative duties such as filing, typing, scanning, etc
- Process payroll, enroll new employees into the payroll system
- Generate reports
- Resolve administrative problems
- Oversee mail deliveries, packages and couriers
Administrative Assistant/AP/AR
Barnwell House of Tires
01.2017 - 01.2019
- Prepared an incoming checks for bank deposits
- Performed follow up calls on past due accounts
- Investigated and resolved customer queries
- Maintained and organized billing folders
- Reviewed and matched invoices
- Provided general support to the Accounting Department
- Flag and clarify any unusual or questionable invoice item or prices
- Maintain confidentiality of organizational information
- Prepare and perform check runs
Administrative Assistant/AP/AR
Blackridge Construction
01.2016 - 01.2017
- Dealing with clients over the phone
- Having to set up appointments
- Accounting, paperwork, processing checks
- Emailing/Faxing over paperwork
- Handled incoming and outgoing correspondence, including mail, email and faxes
- Screened telephone calls and inquiries and directed them as appropriate
- Prepare the conference room for sales presentations and staff meetings
- Handled all errands/tasks that were assigned
- Answered all incoming calls and greeted guests
- Cleaned and maintained office area
- Maintained construction documentation, project plans and files
- Prepared and submitted sub-contracts
- Prepared bids and proposals for new/upcoming construction projects
- Reconcile invoices from subcontractors
- Planned and scheduled events which involved county officials
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Sales Associate/Cashier
Foot Locker Inc 34
01.2014 - 01.2016
- Ensure neat and clean store environment
- Greet all customers with a smile and infectious personality
- Process all freight and shipment along with stock team to ensure business and selling floor was ready for business the following day
- Manage all merchandise and ensure all tags and labels are correct
- Help ensure that merchandise is always inventory ready
- Organize all store shelves and maintain cleanliness of store at all times
- Completing all tasks assigned by the supervisor
- Head cashier and lead key holder responsible for the interaction between associates and customers
- Amazing salesman with remarkable unit per transaction
Education
High School Diploma -
Renaissance High School
Bronx, NY 01.2014
Skills
- Self-Motivated
- Initiative
- High level of energy
- Decision making
- Critical thinking
- Organizing
- Planning
- Proficient with QuickBooks
- Proficient with MS Outlook
- Proficient with Word
- Proficient with Excel
- Proficient with Email
- Proficient with Internet applications
- Reporting
- Excellent client service
- Excellent communication skills
- Team oriented
- Proven leadership qualities
- Filing
- Meeting planning
- Mail handling
- Reception oversight
- Bookkeeping
- Check processing
- Memo preparation
- Social media
- Documentation and reporting
- Prioritization
- [Language] fluency
- Office supply management
- Insurance eligibility verifications
- Spreadsheet development
References
Available upon request
Timeline
Administrative Assistant/AP/AR
Alpine Construction And Renovation
01.2019 - Current
Administrative Assistant/AP/AR
Barnwell House of Tires
01.2017 - 01.2019
Administrative Assistant/AP/AR
Blackridge Construction
01.2016 - 01.2017
Sales Associate/Cashier
Foot Locker Inc 34
01.2014 - 01.2016
High School Diploma -
Renaissance High School
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