Bianca Hernandez

• Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
• Streamlined medication administration processes, ensuring timely delivery of required treatments.
• Displayed excellent attention to detail when updating electronic medical records after each instance of administering medicine as per legal requirements.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

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• Identified and reported medication errors to avoid distributing wrong medication to patients.
• Promoted patient safety with thorough knowledge of medication interactions and contraindications.
• Documented patient information and care activities in electronic health record.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, respirations.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.