Summary
Overview
Work History
Education
Skills
Timeline
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Bianca Herrera

Florence,South Carolina

Summary

Motivated retail professional skilled in processing transactions and merchandising products. Satisfy customers with exceptional service every day. As well as staying on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details.

Overview

3
3
years of professional experience

Work History

Crew Member

Tropical Smoothie
Florence, South Carolina
05.2024 - Current
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Adhered to food safety standards when storing and preparing foods.

Retail Sales Associate

Torrid, Hot Topic
Florence, SC
02.2023 - 05.2023
  • Delivered consistent high-quality service to maintain customer loyalty
  • Answered customer questions about return and exchange policies
  • Organized and faced products on shelves and in displays to comply with merchandising standards
  • Suggested additional products and services to increase sales.

Panera

Lemek LLC, Panera Bread
Catonville, MD
01.2022 - 09.2022
  • Discussed menu items with customers and suggested promotional items to increase sales
  • Conducted hourly rounds to wipe tables, stock utensils, and sweep floor to maintain cleanliness of eating area
  • Placed order items in bag for curbside delivery with speed and accuracy
  • Counted cash drawer before shift and balanced at end of shift to reconcile sales
  • Stocked condiments, filled specialty machines with drink mixes, and prepped fryer items to prepare for peak hours
  • Provided attentive service and proactively assessed guest needs.

818 Market

818 Market
Catonville, MD
10.2021 - 03.2022
  • Cleaned and sanitized kitchen pots, pans and utensils
  • Maintained health code compliance with regular deep cleaning of floors, walls and equipment
  • Operated dishwashers and common kitchen equipment
  • Assisted employees at different stations in support of kitchen operations.

Education

High School Diploma -

Catonsville High School
Baltimore, MD
06.2022

Skills

  • Merchandising and Display
  • Cash Handling
  • Guest Satisfaction
  • Customer Needs Assessments
  • Stocking and Replenishing
  • Menu Memorization
  • High-Volume Environments
  • Customer Service
  • Cash Register Operations
  • Inventory Restocking

Timeline

Crew Member

Tropical Smoothie
05.2024 - Current

Retail Sales Associate

Torrid, Hot Topic
02.2023 - 05.2023

Panera

Lemek LLC, Panera Bread
01.2022 - 09.2022

818 Market

818 Market
10.2021 - 03.2022

High School Diploma -

Catonsville High School

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Bianca Herrera