Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Receptionist

BIANCA IBARRA

Summary

Meticulous Medical Records Clerk with Circle the City-5 year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.

Overview

5
5
years of professional experience

Work History

ROI Medical Records Clerk

Circle The City
04.2019 - Current
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Maintained patient confidence by keeping patient records information confidential.
  • Maintained patient records systems by archiving, scanning and indexing important documents and files.
  • Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
  • Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
  • Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
  • Supported clinical decision-making by promptly delivering requested medical records to healthcare providers.
  • Contributed to the development of new policies and procedures related to health information management, ensuring compliance with industry standards and regulations.
  • Facilitated smooth transitions for patients transferring between facilities, coordinating the release of their medical records following all legal requirements.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Sorted and distributed incoming and outgoing medical records.
  • Transcribed and entered patient medical information into electronic medical records systems.
  • Scanned and uploaded medical records into electronic medical records system.

Education

High School Diploma -

Graduation Alliance
310 S Main St 12th Fl, Salt Lake City, UT 84101
10.2025

Skills

  • HIPAA Compliance
  • Customer Service
  • Written and verbal communication
  • HIPAA Regulations
  • Document Scanning
  • Paperwork Processing
  • Records Management
  • EMR / EHR
  • Scheduling appointments
  • Payment Collection
  • Patient confidentiality
  • Medical Release of Information ROI processes

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balancePaid time off4-day work weekCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursWork from home option401k matchCompany Culture

Timeline

ROI Medical Records Clerk

Circle The City
04.2019 - Current

High School Diploma -

Graduation Alliance
BIANCA IBARRA